Billing & Front Desk Executive

Job Description

Title: Billing & Front Desk Executive

Company Name: Trauma Center

Vacancy: --

Age: At least 22 years

Job Location: Anywhere in Bangladesh

Salary: Tk. 15000 - 25000 (Monthly)

Experience:

• At least 2 years
• The applicants should have experience in the following business area(s): Hospital, Diagnostic Centre, Clinic

• Bachelor/Honors
• Masters

• At least 2 years
• The applicants should have experience in the following business area(s): Hospital, Diagnostic Centre, Clinic

• Age At least 22 years

Minimum 2-3 years of experience in Hospital, Diagnostic Centre, Healthcare Customer Service, Front Desk, or Billing Operations.

Sound knowledge of hospital billing, admission, discharge, investigations, and healthcare procedures.

Proficiency in MS Office and computerized systems.

Experience in Hospital Management Software (HMS).

Excellent communication, interpersonal, and customer service skills.

Ability to work in rotational shifts.

Manage patient registration, admission, discharge, and billing processes accurately and efficiently.

Provide professional assistance and information to patients, attendants, and consultants.

Handle front desk operations, appointments, telephone inquiries, and visitor management.

Ensure accurate billing, cash collection, documentation, and report preparation.

Maintain patient records through the hospital's digital management system.

Coordinate with consultants and internal departments to ensure seamless patient service.

Deliver outstanding patient experience and uphold the hospital's service excellence standards.