Asst. Manager/ Dy. Manager- Post & Pre-Sales (Network Products)

Job Description

Title: Asst. Manager/ Dy. Manager- Post & Pre-Sales (Network Products)

Company Name: Global Brand PLC

Vacancy: 3

Location: Dhaka

Salary: Negotiable

Experience:
∎ 5 to 8 years
∎ The applicants should have experience in the following business area(s):IT Enabled Service, ISP, Computer Hardware/Network Companies

Published: 18 Jun 2025

Education:
∎ Bachelor of Science (BSc) in Computer Science & Engineering
∎ Certifications on networking like CCNA/CCNP, JNCIA, NSE, or equivalent are a plus.
∎ Certifications on networking like CCNA/CCNP, JNCIA, NSE, or equivalent are a plus.

Requirements:

Additional Requirements:
∎ Strong technical knowledge of networking protocols (TCP/IP, VLAN, VPN, BGP, OSPF).
∎ Hands-on experience with Cisco Juniper etc., SD-WAN solutions.
∎ Ability to translate technical specs into business benefits for customers.
∎ Experience working with SMBs, enterprises, or IT integrators.
∎ Strong technical knowledge of networking protocols (TCP/IP, VLAN, VPN, BGP, OSPF).
∎ Hands-on experience with Cisco Juniper etc., SD-WAN solutions.
∎ Ability to translate technical specs into business benefits for customers.
∎ Experience working with SMBs, enterprises, or IT integrators.

Responsibilities & Context:
∎ Solution Design & Proposal Development: Work with sales teams to design customized network solutions (LAN/WAN, Security, Wireless, SD-WAN) for SMB & Enterprise clients.
∎ Technical Presentations & Demos: Conduct product demonstrations, Proof of Concepts (PoCs), and technical presentation for clients and partners.
∎ RFP Response: Prepare and deliver technical proposals, BoQs (Bill of Quantities), and compliance documents in response to customer requirements.
∎ Customer Consultation: Engage with IT teams to understand business needs and recommend suitable network solutions.
∎ Competitive Analysis: Benchmark competitor products and position company solutions effectively.Post-Sales Responsibilities:
∎ Implementation Support: Assist in deployment, configuration, and troubleshooting of network products (routers, switches, firewalls, cable).
∎ Customer Training & Handholding: Conduct training sessions for end-users and IT solution teams on product functionality and best practices.
∎ Issue Resolution & Escalation Management: Act as a liaison between customers and technical teams to resolve post-sales issues promptly.
∎ Performance Monitoring & Optimization: Analyze network performance and suggest upgrades or optimizations for better efficiency.
∎ Customer Feedback & Retention: Gather feedback, ensure customer satisfaction, and identify upsell/cross-sell opportunities.
∎ Pre-Sales Responsibilities:
∎ Solution Design & Proposal Development: Work with sales teams to design customized network solutions (LAN/WAN, Security, Wireless, SD-WAN) for SMB & Enterprise clients.
∎ Technical Presentations & Demos: Conduct product demonstrations, Proof of Concepts (PoCs), and technical presentation for clients and partners.
∎ RFP Response: Prepare and deliver technical proposals, BoQs (Bill of Quantities), and compliance documents in response to customer requirements.
∎ Customer Consultation: Engage with IT teams to understand business needs and recommend suitable network solutions.
∎ Competitive Analysis: Benchmark competitor products and position company solutions effectively.
∎ Post-Sales Responsibilities:
∎ Implementation Support: Assist in deployment, configuration, and troubleshooting of network products (routers, switches, firewalls, cable).
∎ Customer Training & Handholding: Conduct training sessions for end-users and IT solution teams on product functionality and best practices.
∎ Issue Resolution & Escalation Management: Act as a liaison between customers and technical teams to resolve post-sales issues promptly.
∎ Performance Monitoring & Optimization: Analyze network performance and suggest upgrades or optimizations for better efficiency.
∎ Customer Feedback & Retention: Gather feedback, ensure customer satisfaction, and identify upsell/cross-sell opportunities.

Skills & Expertise:

Compensation & Other Benefits:
∎ T/A, Mobile bill, Tour allowance, Provident fund, Insurance, Profit share
∎ Salary Review: Yearly
∎ Lunch Facilities: Partially Subsidize
∎ Festival Bonus: 2
∎ Discounted medical diagnosis facilities.
∎ Discounted medical diagnosis facilities.

Employment Status: Full Time

Job Location: Dhaka

Company Information:
∎ Global Brand PLC
∎ 19/2 West Panthapath (7th Floor), Dhanmondi, Dhaka-1205

Address::
∎ 19/2 West Panthapath (7th Floor), Dhanmondi, Dhaka-1205

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 18 Jul 2025

Category: Marketing/Sales