Asst. Manager- Client Support & Service
Job Description
Title: Asst. Manager- Client Support & Service
Company Name: Regnum
Vacancy: 1
Age: 23 to 35 years
Job Location: Dhaka (Tejgaon Industrial Area)
Salary: Tk. 35000 - 40000 (Monthly)
Experience:
- 1 to 3 years
- The applicants should have experience in the following business area(s): Banks, Development Agency, Real Estate, Group of Companies, Developer, Shopping mall
- Freshers are also encouraged to apply.
Published: 2025-09-25
Application Deadline: 2025-10-25
Education:
- Master of Business Administration (MBA)
- Bachelor/Honors
- Graduate in any discipline from a recognized university/ MBA
Requirements:
- 1 to 3 years
- The applicants should have experience in the following business area(s): Banks, Development Agency, Real Estate, Group of Companies, Developer, Shopping mall
- Freshers are also encouraged to apply.
Skills Required: Analytical Skill,Client Relationship Management,Client Support,communication and interpersonal skill.,Computer Literacy,Good English communication skills (verbal and Written),Leadership and Good Communication skill.,Persuasion ability,Problem solving and analytical skill,Reporting and Documentation
Additional Requirements:
- Age 23 to 35 years
Freshers are highly encouraged to apply
Excellent communication and persuasion skills
Energetic, goal-oriented, and self-driven
Basic computer literacy and reporting ability
Responsibilities & Context:
Client Support & Customer Service
- Act as the first point of contact for tenants, customer and clients.
- Handle inquiries, service requests, and complaints with professionalism.
- Maintain updated communications & records.
Communication & Coordination
- Circulate official notices, circulars, and building-related announcements.
- Liaise between tenants and management regarding maintenance, security, and facility issues.
- Coordinate with housekeeping, security, and technical teams to resolve service matters promptly.
- Taken client feedback & immediately ensure service as required.
Service & Complaint Management
- Log and track all service requests and complaints.
- Ensure timely follow-up until service is confirmed.
- Prepare monthly reports on service issues and resolutions for management review.
Administrative Support
- Maintaining client support added with support billing-related queries (rent, utility, service charges).
- Assist in preparing reports for building management.
Job Other Benifits:
Lunch Facilities: Full Subsidize
Festival Bonus: 2
A work-friendly office environment is one where employees feel respected, supported, and motivated
On-the-Job Training and Development (OJT&D)
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 10.25% |
| University Of Dhaka | 5.06% |
| North South University | 2.08% |
| Sonargaon University | 1.82% |
| Jahangirnagar University | 1.82% |
| Eden Mohila College | 1.56% |
| Jagannath University | 1.56% |
| Govt. Titumir College | 1.30% |
| Tejgaon College | 1.17% |
| Daffodil International University (DIU) | 1.17% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 66.67% |
| 31-35 | 29.70% |
| 36-40 | 1.56% |
| 40+ | 1.30% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 2.34% |
| 20K-30K | 13.52% |
| 30K-40K | 77.76% |
| 40K-50K | 4.81% |
| 50K+ | 1.56% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 17.90% |
| 0.1 - 1 years | 9.99% |
| 1.1 - 3 years | 25.81% |
| 3.1 - 5 years | 16.73% |
| 5+ years | 29.57% |
