Job Description
Title: Associate – Air Operations
Company Name: Zenov BPO Ltd
Vacancy: 6
Location: Dhaka (GULSHAN 2)
Minimum Salary: Negotiable
Experience:
∎ 2 to 3 years
Published: 3 Jul 2025
Education:
∎ Bachelor/Honors in any discipline
Requirements:
Additional Requirements:
∎ Experience Requirements:
∎ Preferred: 2–3 years of experience in Shipping, Logistics, BPO, Call Center, or Air Freight operations.
∎ Freshers are also encouraged to apply.
∎ Additional Requirements:
∎ Strong communication and presentation skills.
∎ Experience in Call Center/Shipping/Air Freight is a plus.
∎ Must be willing to work flexible shifts.
∎ High level of computer literacy, especially in MS Office.
∎ Experience Requirements:
∎ Preferred: 2–3 years of experience in Shipping, Logistics, BPO, Call Center, or Air Freight operations.
∎ Freshers are also encouraged to apply.
∎ Additional Requirements:
∎ Strong communication and presentation skills.
∎ Experience in Call Center/Shipping/Air Freight is a plus.
∎ Must be willing to work flexible shifts.
∎ High level of computer literacy, especially in MS Office.
Responsibilities & Context:
∎ Serve clients/customers in the USA.
∎ Manage export & import delivery transport operations.
∎ Prepare and process shipping documentation (invoices, B/Ls, labels, customs forms).
∎ Create and manage Excel spreadsheets, pivot tables, graphs, and visual reports.
∎ Analyze logistics data and performance metrics to improve efficiency.
∎ Maintain accurate records of shipments, tracking numbers, delivery confirmations, and related costs.
∎ Implement quality control to reduce shipping errors and ensure customer satisfaction.
∎ Provide virtual executive support to overseas clients.
∎ Prior experience in Air/Sea Freight Forwarding will be prioritized.
∎ Workplace: On-site
∎ Job Responsibilities:
∎ Serve clients/customers in the USA.
∎ Manage export & import delivery transport operations.
∎ Prepare and process shipping documentation (invoices, B/Ls, labels, customs forms).
∎ Create and manage Excel spreadsheets, pivot tables, graphs, and visual reports.
∎ Analyze logistics data and performance metrics to improve efficiency.
∎ Maintain accurate records of shipments, tracking numbers, delivery confirmations, and related costs.
∎ Implement quality control to reduce shipping errors and ensure customer satisfaction.
∎ Provide virtual executive support to overseas clients.
∎ Prior experience in Air/Sea Freight Forwarding will be prioritized.
Skills & Expertise:
Compensation & Other Benefits:
∎ Negotiable salary
∎ Bonuses: Performance-based + 2 Festival Bonuses
∎ Other Benefits:
∎ Provident Fund
∎ Annual salary review
∎ Two weekly holidays
∎ Transport (Evening shift only)
∎ Office meals (lunch/dinner)
∎ Internet bill support
∎ Medical facilities & life insurance
∎ Negotiable salary
∎ Bonuses: Performance-based + 2 Festival Bonuses
∎ Other Benefits:
∎ Provident Fund
∎ Annual salary review
∎ Two weekly holidays
∎ Transport (Evening shift only)
∎ Office meals (lunch/dinner)
∎ Internet bill support
∎ Medical facilities & life insurance
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (GULSHAN 2)
Apply Procedure:
Email your CV:
∎ Send your CV to the given email [email protected]
Company Information:
∎ Zenov BPO Ltd
∎ House # 2/A , Road # 95 , Gulshan-2, Dhaka
∎ OUTSOURCING ORGANIZATION
Address::
∎ House # 2/A , Road # 95 , Gulshan-2, Dhaka
∎ OUTSOURCING ORGANIZATION
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 2 Aug 2025
Category: Others
