Assistant System Administrator, Office of IT

Job Description

Title: Assistant System Administrator, Office of IT

Company Name: Uttara University

Vacancy: --

Location: Dhaka (Uttara West)

Experience:
∎ At least 6 years
∎ The applicants should have experience in the following business area(s):Telecommunication, University, Multinational Companies

Published: 13 Nov 2024

Education:
∎ Minimum BSc in Computer Science and Engineering from a recognized university. MCNA, CCNA, CCNP certification will be an added advantage.

Requirements:

Additional Requirements:
∎ Experience Requirements: Minimum 6+ years of experience.

Responsibilities & Context:
∎ Network Monitoring: Monitor network performance and troubleshoot issues related to connectivity, bandwidth, and security.
∎ Server Maintenance: Manage university servers, including web servers, email servers, database servers, and virtual machines.
∎ User Accounts Management: Oversee user accounts, permissions, and policies, ensuring secure access for faculty, staff, and students.
∎ Security Protocols: Implement and enforce security policies to protect data and prevent unauthorized access, hacking, or data leaks.
∎ Data Backup and Recovery: Regularly back up essential data and develop recovery plans to ensure continuity in case of data loss or cyberattacks.
∎ Patch Management: Ensure that all systems, software, and applications are regularly updated with the latest security patches and fixes.
∎ Software Installation and Maintenance: Install, update, and troubleshoot software applications and manage licenses for educational software, operating systems, and productivity tools.
∎ Hardware Upgrades and Repairs: Maintain and replace hardware as needed, ensuring that systems are up-to-date and fully functional.
∎ Inventory Management: Track and manage inventory of all IT equipment, including computers, servers, networking devices, and peripherals.
∎ Technical Support: Provide support to faculty, students, and staff for any IT-related issues, including software applications, hardware, and connectivity.
∎ IT Training: Conduct training sessions or create documentation for faculty and students on using new technologies, systems, or platforms.
∎ Help Desk Management: Supervise the help desk to ensure timely resolution of technical issues and monitor user support requests.
∎ System Upgrades: Plan and implement system upgrades, ensuring they align with the university’s technology roadmap and budget.
∎ Scalability Planning: Anticipate and plan for future technology needs, including network expansion, storage capacity, and server upgrades.
∎ Vendor Management: Work with vendors and service providers to procure IT resources, negotiate contracts, and ensure timely delivery of equipment and services.
∎ IT Policies and Standards: Develop and enforce policies related to the acceptable use of university IT resources.
∎ Regulatory Compliance: Ensure systems comply with legal standards and regulations, such as data privacy laws and educational regulations.
∎ Audit and Documentation: Maintain documentation of IT infrastructure, system configurations, and policies for audits and future reference.
∎ Academic Support: Provide IT support for classrooms, labs, and lecture halls, managing multimedia, projectors, and computer labs.
∎ Research Support: Assist research teams with technical resources, including computing power, data storage, and specialized software setups.
∎ Other responsibilities as assigned by the university authority.
∎ Job Responsibilities:

Skills & Expertise:

Compensation & Other Benefits:
∎ Salary Range: As per Uttara University Policy. Attractive compensation package will be offered to the deserving candidate.

Employment Status: Full Time

Job Location: Dhaka (Uttara West)

Job Highlights:
∎ System Administration, IT

Read Before Apply:

Special instructions:

1) Candidates must fill in the "Application Form" properly following the link:

https://uttarauniversity.edu.bd/ >> Career >> Job Application Form >> "Job Application Form for Administrative Position" and submit it (printed or soft copy) along with the CV, academic and other documents as a part of the application process. Please note that no application will be considered without this "Application Form".

2) In case of sending hard copy applications, candidates are instructed to mention the name of the position applied for on top-right corner of the envelope.

3) In case of email, applicants are instructed to mention the applicant's name and the position applied for in email subject line.

Apply Procedure:

Hard Copy:
∎ How to apply?
∎ Option 01 (Hard copy):
∎ Applicants are requested to apply with a cover letter along with a complete CV, a copy of passport size photograph and copies of all academic certificates, transcripts and experience certificates from the recent/present employer by 28 November 2024 to the Registrar, Uttara University, Holding 77, Beribadh Road, Turag, Uttara, Dhaka 1230.
∎ Option 02 (e-mail):
∎ Applicants are requested to send a complete CV along with a cover letter, one copy of passport size photograph and copies of academic certificates, transcripts and experience certificates from the recent/present employer (all in one pdf file; zip file will not be acceptable) by 28 November 2024 to [email protected]

Company Information:
∎ Uttara University
∎ Holding-77, Mirpur Beribandh Road, Sector: 16, Turag, Uttara, Dhaka, Bangladesh
∎ https://uttarauniversity.edu.bd/
∎ Educational non-profit organization

Address::
∎ Holding-77, Mirpur Beribandh Road, Sector: 16, Turag, Uttara, Dhaka, Bangladesh
∎ https://uttarauniversity.edu.bd/
∎ Educational non-profit organization

Application Deadline: 28 Nov 2024

Category: IT/Telecommunication