Assistant Regional Service Manager
Job Description
Title: Assistant Regional Service Manager
Company Name: SwiftTech Service Ltd.
Vacancy: 2
Age: 25 to 32 years
Job Location: Anywhere in Bangladesh
Salary: Negotiable
Experience:
- 2 to 4 years
- The applicants should have experience in the following business area(s): IT Enabled Service, Mobile Industry
Published: 2025-10-21
Application Deadline: 2025-11-19
Education:
- Bachelor of Business Administration (BBA)
- Bachelor of Science (BSc)
- Bachelor of Commerce (BCom)
- Master of Business Administration (MBA)
- Master of Science (MSc)
Requirements:
- 2 to 4 years
- The applicants should have experience in the following business area(s): IT Enabled Service, Mobile Industry
Skills Required: Communication,Communication in English,Good leadership,Leadership and Good Communication skill.,MS Office
Additional Requirements:
- Age 25 to 32 years
- Only Male
Strong communication (Good Command of Bengali and English) and interpersonal skills.
Ability to multitask and manage the assigned with technical work.
Responsibilities & Context:
Position Name: Assistant Regional Service Manager
Key Responsibilities
Manage and standardize service operations across service-centers and field service activities in the region: implement consistent service processes, checklists and quality standards.
Drive service-center and field team performance: turnaround time, first-time fix rate, job volumes, repair quality and efficiency.
Coach and develop your regional service team and partner personnel; ensure training, compliance, and process adherence
Proven ability to lead partner networks and to manage cross-functional collaboration with Material management, technical team, logistics, and service teams.
Ensure excellent dealer satisfaction and maintain strong relationships, collect regular feedback, address their concerns and ensure the support they need.
Maintain effective communication and collaboration with the sales team: ensure alignment between sales and service.
Strong technical understanding of mobile-device service/repair: service centers, field service, spare parts, warranty flows.
Analyze region-wise service data: job volumes, repeat repair rates, parts consumption, competitive service activity, translate insights into action.
Drive growth of service business: paid repairs, accessories, monitor revenue, margin and cost of service operations.
Spare-parts logistics and inventory in the region: ensure availability, reduce downtime, optimize cost.
Handle major issues and lead root-cause resolution and preventive actions.
Travel throughout the region regularly to visit service-centers and dealers, build relationships, audit partner performance, and drive continuous improvement.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Others
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 6.21% |
| East West University | 4.58% |
| North South University | 4.58% |
| University of Dhaka | 3.59% |
| Stamford University Bangladesh | 2.94% |
| American International University Bangladesh (AIUB) | 2.61% |
| Daffodil International University (DIU) | 2.61% |
| Green University of Bangladesh | 1.96% |
| Ahsanullah University of Science and Technology (AUST) | 1.96% |
| University of Asia Pacific | 1.63% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 42.16% |
| 31-35 | 29.41% |
| 36-40 | 15.69% |
| 40+ | 11.76% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 2.30% |
| 20K-30K | 15.41% |
| 30K-40K | 21.31% |
| 40K-50K | 20.33% |
| 50K+ | 40.66% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 8.50% |
| 0.1 - 1 years | 7.19% |
| 1.1 - 3 years | 13.73% |
| 3.1 - 5 years | 13.40% |
| 5+ years | 57.19% |
