Title: Assistant Manager
Company Name: Studio by Saleha
Vacancy: --
Age: 18 to 28 years
Job Location: Dhaka (Banani)
Salary: Negotiable
Experience:
About the Role
Studio by Saleha is seeking a motivated, organised and customer-focused Assistant Manager to support the day-to-day operations of our makeup and beauty studio in Banani, with a clear opportunity to grow into the Studio Manager role based on performance and leadership capability.
This role is ideal for someone who already has experience in a salon, beauty studio, hospitality or customer service environment and is ready to take the next step into a more responsible, leadership-focused position.
The Assistant Manager will work closely with the management team to ensure smooth operations, excellent customer experience, and strong coordination between staff, clients and business activities. Strong English communication skills are essential for professional interaction with clients, staff and suppliers.
Key Responsibilities
Support the daily operations of the studio to ensure smooth and efficient service delivery.
Assist in managing customer bookings, appointments and enquiries.
Help maintain strong relationships with both new and existing clients.
Ensure a high standard of customer service and a welcoming client experience at all times.
Assist in handling customer concerns and resolving issues professionally.
Support accurate record-keeping of daily sales, expenses, payments and financial transactions.
Assist in monitoring cash and card payments and maintaining basic financial records.
Help track expenses, supplier payments, staff payments and outstanding balances.
Support basic bookkeeping tasks and reporting to the management team.
Monitor stock levels and assist in ordering makeup, beauty products and salon supplies.
Assist in coordinating and supervising studio staff, including makeup artists and beauticians.
Help monitor staff attendance, punctuality, performance and professionalism.
Ensure the studio remains clean, organised and well-presented at all times.
Support marketing activities, promotions and customer retention efforts.
Maintain customer records and assist in follow-ups when required.
Communicate professionally with suppliers and external partners when needed.
Assist in preparing regular reports on sales, expenses, bookings and studio performance.
Take initiative in identifying operational improvements and efficiency opportunities.
The Ideal Candidate
We are looking for someone who is eager to grow into a leadership role and can gradually take ownership of studio operations. The ideal candidate is organised, dependable, people-oriented and proactive, with the ability to support both operational and customer-facing responsibilities while developing into a future Studio Manager.
Salary negotiable based on experience and performance. Daily snack allowance provided. Clear career progression pathway to Studio Manager based on performance and leadership growth. Opportunity to take on increasing responsibility as the studio expands.