Assistant Manager / Deputy Manager (Client Service & Operation)

Job Description

Title: Assistant Manager / Deputy Manager (Client Service & Operation)

Company Name: Postmaster Communication

Vacancy: 1

Age: 28 to 35 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• At least 6 years
• The applicants should have experience in the following business area(s): Advertising Agency

• Bachelor/Honors
• Masters

• Bachelor’s or Master’s degree in Marketing or related field.

• At least 6 years
• The applicants should have experience in the following business area(s): Advertising Agency

• Age 28 to 35 years

Females are encouraged to apply

Must have experience in Advertising Agency, Sales and Marketing & Client Service

Key Responsibilities

• Serve as the primary point of contact for clients throughout the project lifecycle.

• Understand client objectives, requirements, and brand guidelines, and translate them into actionable event plans.

• Develop and present proposals, event concepts, budgets, and timelines.

• Manage client expectations, provide regular updates, and ensure high levels of satisfaction.

• Build and maintain strong, long-term client relationships leading to repeat business.

• Lead end-to-end operations for events including planning, logistics, vendor management, and onsite execution.

• Prepare detailed event flow, production schedules, and operational checklists.

• Coordinate with design, creative, production, logistics, and technical teams for flawless execution.

• Ensure adherence to budgets, timelines, and quality standards.

• Conduct site visits, technical assessments, and pre-event checks.

• Manage setup, rehearsals, event-day operations, and post-event wrap-up.

• Identify, negotiate, and manage vendors such as banners, caterers, decorators, and manpower agencies.

• Supervise internal teams including executives and coordinators to ensure tasks are completed effectively.

• Allocate resources and manpower to meet project requirements.

• Ensure vendors and team members adhere to safety, compliance, and company standards.

• Prepare and manage event budgets, quotations, and cost sheets.

• Track expenses and ensure events are executed within approved budgets.

• Support billing, invoicing, and documentation processes.

• Maintain accurate project files, reports, and post-event evaluations.

• Proactively suggest innovative ideas, event formats, and experiential solutions.

• Monitor industry trends to enhance event quality and client offerings.

• Identify process improvements to increase operational efficiency.

• T/A,Mobile bill,Provident fund,Insurance
• Salary Review: Yearly
• Lunch Facilities: Partially Subsidize
• Festival Bonus: 2