AGM/DGM - Service
Job Description
Title: AGM/DGM - Service
Company Name: Minister Hi-Tech Park Ltd.
Vacancy: 1
Age: 28 to 45 years
Job Location: Mymensingh (Trishal)
Salary: Negotiable
Experience:
- At least 10 years
Published: 2025-08-12
Application Deadline: 2025-09-11
Education:
- Bachelor/Honors
- Masters
Requirements:
- At least 10 years
Skills Required: Complaint analysis,Maintenance and Troubleshooting,Sevice Engineering
Additional Requirements:
- Age 28 to 45 years
- Only Male
Responsibilities & Context:
Prepare monthly complaint analysis and evaluation reports.
Submit reports on time to management for development purposes.
Conduct monthly visits to service centers.
Arrange zone-wise meetings with service personnel to ensure faster service delivery.
Ensure product troubleshooting and maintenance are carried out efficiently.
Confirm the availability of tools and spare parts by overcoming obstacles with the help of the SCM department.
Maintain relationships with customers, dealers, showrooms, and management.
Address all service-related issues to promote service development.
Work towards reducing service-related costs.
Prepare service-related bills with proper verification.
Check and verify third-party bills and agreements.
Oversee the structural development of service centers.
Identify inefficiencies in service technicians and engineers.
Arrange training sessions to improve skills.
Manage and improve processes related to sales returns and replacements.
Work to reduce SR/Replace cases.
Develop processes to reduce missing and broken items.
Oversee administrative tasks such as leave adjustments, mobile reimbursements, account opening, ID card issuance, computer allocation, bike management, and uniform distribution for all service points.
Perform additional duties as assigned by management.
Adhere to all official rules and regulations.
Conduct daily feedback calls with customers, showrooms, dealers, and sales members to ensure smooth service operations.
Provide comprehensive follow-up and oversight of service operations to ensure high-quality outcomes.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Engineer/Architects
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 5.89% |
| Sonargaon University | 2.95% |
| Atish Dipankar University of Science and Technology | 2.60% |
| European University of Bangladesh | 2.43% |
| World University of Bangladesh | 2.25% |
| Ahsanullah University of Science and Technology (AUST) | 2.25% |
| Dhaka University of Engineering and Technology | 2.25% |
| Rajshahi University of Engineering & Technology | 2.08% |
| University of Information Technology & Science | 1.73% |
| Stamford University Bangladesh | 1.73% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 25.30% |
| 31-35 | 24.78% |
| 36-40 | 22.36% |
| 40+ | 26.86% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 5.99% |
| 20K-30K | 7.04% |
| 30K-40K | 7.92% |
| 40K-50K | 9.51% |
| 50K+ | 69.54% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 6.41% |
| 0.1 - 1 years | 2.25% |
| 1.1 - 3 years | 6.07% |
| 3.1 - 5 years | 6.76% |
| 5+ years | 78.51% |
