Visa Counselor

Job Description

Title: Visa Counselor

Company Name: obokash.com

Vacancy: --

Age: Na

Job Location: Dhaka (Banani)

Salary: Negotiable

Experience:

Published: 2024-05-05

Application Deadline: 2024-06-04

Education:

• Bachelor/Honors

• Bachelor’s degree in a relevant field such as international relations, hospitality management, or a related discipline.

• Proven experience in visa counseling or embassy liaison roles within the travel and tourism industry, with a strong understanding of visa application processes and requirements.
• Excellent communication and interpersonal skills, with the ability to interact effectively with clients, embassy officials, and colleagues at all levels.
• Attention to detail and accuracy in document review and data management.
• Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple deadlines simultaneously.
• Proficiency in relevant computer applications and software, including MS Office and visa processing systems.
• Fluency in English and proficiency in additional languages preferred.

Job Context: As a Visa Counselor at Obokash.com, you will play a pivotal role in assisting our clients with their visa applications, ensuring compliance with relevant regulations and providing expert guidance throughout the process. You will work closely with clients, embassy officials, and internal teams to streamline visa procedures and uphold our reputation for efficiency and reliability.

Key Responsibilities:

• Visa Consultation: Provide comprehensive consultation to clients regarding visa requirements, application procedures, and necessary documentation for various destinations.
• Application Processing: Assist clients in completing visa applications accurately and efficiently, reviewing documents for completeness and compliance with embassy guidelines.
• Embassy Liaison: Act as the primary point of contact between Obokash.com and embassy officials, maintaining professional relationships and staying informed about changes in visa policies and procedures.
• Documentation Management: Organize and maintain client records and visa documentation in compliance with data protection regulations, ensuring confidentiality and accuracy at all times.
• Client Communication: Communicate regularly with clients to provide updates on their visa applications, address inquiries or concerns, and offer guidance on travel arrangements as needed.
• Problem Resolution: Handle any issues or challenges related to visa processing promptly and effectively, working collaboratively with internal teams and external stakeholders to find solutions.
• Quality Assurance: Conduct thorough reviews of completed visa applications to minimize errors and maximize approval rates, implementing quality control measures to uphold standards of excellence.
• Continuous Improvement: Stay abreast of changes in visa regulations, embassy procedures, and industry trends, proactively seeking opportunities to enhance service offerings and improve the overall customer experience.

• Mobile bill
• Lunch Facilities: Full Subsidize
• Salary Review: Yearly
• Festival Bonus: 2