Job Description
Title: Ticketing & Visa Executive Officer
Company Name: TicketBooking.com
Vacancy: 10
Age: 25 to 30 years
Location: Dhaka (Mirpur Section 11)
Salary: Tk. 20000 - 30000 (Monthly)
Experience:
∎ 3 to 5 years
Published: 29 Jun 2024
Education:
∎ Bachelor/Honors
Requirements:
Additional Requirements:
∎ Age 25 to 30 years
Responsibilities & Context:
∎ Excellent knowledge about reservation & ticketing (preferred knowledge in galileo),Ticketing: issue, re-issue, refund and manage flight tickets, and adherence to booking policies.
∎ Customer inquiries: respond promptly and professionally to customer inquiries regarding travel reservations, ticket changes, cancellations, and other travel-related concerns via phone, email, or chat.
∎ Travel information: provide customers with up-to-date and accurate travel information, including flight schedules, airline policies, baggage allowance, visa requirements, and other relevant details.
∎ Payment processing: handle payment processing for bookings, ensuring accuracy and security of financial transactions by cash Customer feedback: actively seek customer feedback and suggestions to improve service quality and customer satisfaction.
∎ Long term relationship buildup with client for future business.
∎ Any other job assigned by top management.Experience in web based airlines reservation systems.
∎ Take initiatives to achieve the sales & collection target of the company.
∎ Maintain relation / liaison with all air lines offices and air ticket agents Update information collected from airport for entrance and departure and related matters.
∎ Plan and produce a tactical sales call plan each week with an update of the previous week.
∎ Multi-functional skill is pre-requisite criteria for this position
∎ Responsibilities & Context
∎ Excellent knowledge about reservation & ticketing (preferred knowledge in galileo),Ticketing: issue, re-issue, refund and manage flight tickets, and adherence to booking policies.
∎ Customer inquiries: respond promptly and professionally to customer inquiries regarding travel reservations, ticket changes, cancellations, and other travel-related concerns via phone, email, or chat.
∎ Travel information: provide customers with up-to-date and accurate travel information, including flight schedules, airline policies, baggage allowance, visa requirements, and other relevant details.
∎ Payment processing: handle payment processing for bookings, ensuring accuracy and security of financial transactions by cash Customer feedback: actively seek customer feedback and suggestions to improve service quality and customer satisfaction.
∎ Long term relationship buildup with client for future business.
∎ Any other job assigned by top management.Experience in web based airlines reservation systems.
∎ Take initiatives to achieve the sales & collection target of the company.
∎ Maintain relation / liaison with all air lines offices and air ticket agents Update information collected from airport for entrance and departure and related matters.
∎ Plan and produce a tactical sales call plan each week with an update of the previous week.
∎ Multi-functional skill is pre-requisite criteria for this position
Skills & Expertise:
Employment Status: Full Time
Job Location: Dhaka (Mirpur Section 11)
Company Information:
∎ TicketBooking.com
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 29 Jul 2024
Category: Hospitality/ Travel/ Tourism
