Ticketing & Reservation Officer

Job Description

Title: Ticketing & Reservation Officer

Company Name: Dhaka Times

Vacancy: --

Age: 22 to 35 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• At least 1 years
• The applicants should have experience in the following business area(s): Travel Agent, Group of Companies, Immigration/Visa Processing

• Bachelor/Honors

• At least 1 years
• The applicants should have experience in the following business area(s): Travel Agent, Group of Companies, Immigration/Visa Processing

• Age 22 to 35 years

• Must have knowledge about issue, reissue, and refund.
• Well versed in various areas of travel (domestic, international, online booking, group booking).
• Ability to present and communicate with clients effectively.
• Good Communication skills (both oral and written).
• An outgoing, confident and energetic personality.
• A friendly and approachable manner.
• Should be able to work under pressure.
• Should be positive to extra working hour.
• Must have to be experienced with air ticketing software GDS
• Must have knowledge on advance programing in computer
• Strong knowledge on networking and HTML, CSS

Making a reservation and issuing Airline Tickets to the customers.

• Keeping updated knowledge of Airline`s Promotional offers.

• Making and confirming bookings, often via a Global Distribution System (GDS)

• Making online reservation tour packages.

• Providing visa and other necessary documents to the valuable clients.

• Supporting office administration.

• Dealing with customer queries and complaints.

• Promoting and marketing the business.