Ticket and Reservation Executive

Job Description

Title: Ticket and Reservation Executive

Company Name: NARIA TRAVELS & TOURS

Vacancy: 3

Job Location: Dhaka (Paltan)

Employment Status: Full-time

Educational Requirements:
∎ Higher education degree preferred

Job Context:
∎ Ticket and Reservation Executive job opportunity at Naria Travels & Tours
∎ Naria Travels & Tours is a leading travels and tours company based in Bangladesh. We specialize in organizing and leading tours to various destinations across Bangladesh and beyond, including historical landmarks, natural wonders, cultural festivals, and adventure activities. As a Ticket and Reservation Executive, you will be responsible for handling all aspects of ticket bookings and reservations for our clients.
∎ Your main responsibility will be to provide accurate and up-to-date information on flight schedules, fares, and availability to clients, and to handle all bookings and reservations in compliance with airline and travel regulations. You will also be responsible for communicating with clients and airlines via phone, email, and in-person, and for managing ticket cancellations, changes, and refunds. Additionally, you will be responsible for preparing and sending invoices and receipts to clients, and for keeping accurate and detailed records of all transactions.
∎ To be successful in this role, you must have strong communication skills with English fluency and be skilled in Sabre, Galileo, Amadeus, and Portal reservation systems. You should also be proficient in MS Office (Word, Excel, PowerPoint) and have a higher education degree. Previous experience in ticketing and reservations is a plus, and you should have a strong attention to detail and ability to multitask. You should also be able to work independently and as part of a team.
∎ We offer a competitive salary of 25,000 BDT per month, along with the opportunity to work with a dynamic and experienced team of travel professionals. This is an excellent opportunity for individuals who are passionate about the travel industry and are looking to develop their skills and expertise in ticketing and reservations.
∎ Job Location: Dhaka (Naya Paltan)

Job Responsibilities:
∎ Handle ticket bookings and reservations for clients
∎ Provide accurate and up-to-date information on flight schedules, fares, and availability
∎ Communicate with clients and airlines via phone, email, and in-person
∎ Manage ticket cancellations, changes, and refunds
∎ Ensure that all bookings and reservations are made in compliance with airline and travel regulations
∎ Prepare and send invoices and receipts to clients
∎ Keep accurate and detailed records of all transactions
∎ Perform administrative tasks related to ticketing and reservations

Additional Requirements:
∎ Age at least 20 years
∎ Strong communication skills with English fluency
∎ Skilled on Sabre, Galileo, Amadeus, Portal reservation systems
∎ Proficient in MS Office (Word, Excel, PowerPoint)
∎ Higher education degree preferred
∎ Previous experience in ticketing and reservations is a plus
∎ Strong attention to detail and ability to multitask
∎ Ability to work independently and as part of a team

Salary: Tk. 25000 (Monthly)

Compensation & Other Benefits:
∎ T/A, Mobile bill, Launch
∎ Festival Bonus: 2 (As per company policy)

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 30 Mar 2023

Company Information:
∎ 28 Feb 2023
∎ NARIA TRAVELS & TOURS
∎ Address : Sky View Trade Vally, (11th Floor), Flat No: B10, 66/1, VIP Road, Naya Paltan, Dhaka-1000, Bangladesh.

Category: Hospitality/ Travel/ Tourism

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Source: bdjobs.com

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