Telephone Operator (PABX)

Job Description

Title: Telephone Operator (PABX)

Company Name: Central Hospital Limited

Vacancy: 02

Job Location: Dhaka (Dhanmondi)

Employment Status: Full-time

Educational Requirements:
∎ Graduation from any discipline.

Experience Requirements:
∎ 1 to 2 year(s)

Job Responsibilities:
∎ Handling incoming calls to answer questions, refer callers to other departments, or transfer them to specialists.
∎ Receiving incoming calls and routing them to the appropriate department or individual.
∎ Responding to incoming calls in an appropriate manner, based on call type and content.
∎ Helping customers use the phone system by providing information about rates and services offered by the company.
∎ Providing information about Hospital over the phone, including ordering items or scheduling appointments.
∎ Assisting with internal communications by answering phones and relaying messages within the Hospital.
∎ Providing post-call follow-up to ensure that customers have been satisfied with the experience.

Additional Requirements:
∎ Age at most 35 years
∎ Excellent interpersonal communication skills.
∎ Ability to solve problems independently.
∎ Excellent analytical and logical thinking.
∎ Computer skills: MS Office.
∎ Experiences in any modern private Hospital will be preferable.

Salary: Negotiable

Compensation & Other Benefits:
∎ Medical allowance, Insurance
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Other benefits as per Central Hospital Limited policy

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 28 Dec 2023

Company Information:
∎ 23 Dec 2023
∎ Central Hospital Limited
∎ Address : House - 2, Road - 5, Green Road, Dhanmondi, Dhaka - 1205.

Category: Receptionist/PS

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