Telephone Operator (PABX)

Job Description

Title: Telephone Operator (PABX)

Company Name: Central Hospital Limited

Vacancy: 2

Age: Na

Job Location: Dhaka (Green Road)

Salary: Negotiable

Experience: --

Published: 2026-05-07

Application Deadline: 2026-05-10

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

• Receive and manage incoming and outgoing calls professionally and courteously.

• Transfer calls to the appropriate department, doctor, or personnel promptly.

• Provide accurate information regarding hospital services, appointments, visiting hours, and departments.

• Maintain call logs, important contact lists, and communication records when required.

• Handle emergency calls and communicate urgent information quickly to concerned departments.

• Coordinate with reception, customer care, and other departments for smooth communication flow.

• Respond to patient and visitor inquiries politely and efficiently.

• Ensure proper etiquette and professionalism while communicating over phone.

• Assist in paging announcements and internal communication as needed.

• Perform shift duties, including evening/night shifts if required.