Team leader / Assistant Manager, Ticketing & Reservation

Job Description

Title: Team leader / Assistant Manager, Ticketing & Reservation

Company Name: Go BD Go Limited

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline.

Experience Requirements:
∎ At least 2 year(s)

Job Context:
∎ GO BD GO Ltd. are looking for potential and experienced candidates for the position of Team leader / Assistant Manager, Ticketing & Reservation. Candidates should have excellent written and verbal communication skills.
∎ Candidates are expected to be goal-oriented, confident, quick learner, and very good in speaking and writing. We are looking for energetic, hard-working, smart, punctual, honest, and self-motivated individuals to fulfill the following post.

Job Responsibilities:
∎ Excellent knowledge in Airline Reservation - Booking of airlines through Galileo system, preparation of Itineraries, refund, reissue, fare calculation etc.
∎ Knowledge on Flight search, various types of Fares, Itinerary options, Issue, Re-Issue, Cancellation, Void, Refund, EMD, Queue Check and related works.
∎ Prompt response with the clients to ensure best possible offers, services & support. Quick response to client's query through phone, email and social media.
∎ Keep a strong relationship and coordination with all the Airlines, service providers & other suppliers and as well as the valued passengers.
∎ Take complaints and valued suggestions from the customers, follow up properly when any issue arises.
∎ Inform customers about our products and services, use unique selling points to highlight our product features over the call or email.
∎ Keep updated knowledge of Airline's offers, Travel notices & circulars and update the concerns accordingly.
∎ Any other relevant duties as and when assigned by the management for the betterment of the company.
∎ Quick respond to client's query through phone, email and social media.

Additional Requirements:
∎ Both males and females are allowed to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Bonus 1 day salary for appropriate attendances

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 6 Apr 2023

Company Information:
∎ 7 Mar 2023
∎ Go BD Go Limited

Category: Hospitality/ Travel/ Tourism

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