Manager, Holiday and Package

Job Description

Title: Manager, Holiday and Package

Company Name: Go BD Go Limited

Vacancy: 1

Age: Na

Job Location: Dhaka

Salary: Negotiable

Experience:

• 3 to 5 years
• The applicants should have experience in the following business area(s): Travel Agent

• Bachelor of Commerce (BCom) in Marketing
• Master of Commerce (MCom) in Marketing

• Bachelor or Master’s degree in Commerce/Marketing/Hospitality/Management or equivalent.

• Tourism related Diploma Hotel management training.

• 3 to 5 years
• The applicants should have experience in the following business area(s): Travel Agent

Job Context

We seek an experienced Manager, product development to join our existing team to enrich our travel department. We are looking for a Travels, Tours & Holiday Package Manager for its growing Trading Team. The right candidate will have full ownership/responsibility of the growth for this category and report directly to the Director. Working closely with various stakeholders across the company will ensure and maximize its success.

As the Manager of a Travels, Tours & Holidays, you will be responsible for overseeing the operations and overall performance of the department. You will lead a team of dedicated professionals in providing exceptional holiday planning and booking services, ensuring their satisfaction and creating memorable experiences. The agency specializes in offering a wide range of holiday packages, including domestic and international destinations, luxury travel, adventure trips, and customized itineraries.

Your role as Manager will involve strategic planning, business development, staff management, maintaining excellent customer relationships, and ensuring efficient tours, holiday packages. You will work closely with the vendors, agency owners and stakeholders to develop and implement growth strategies, set performance goals, and ensure profitability.

Responsibilities:

• To create holiday travel products based upon consumer insights/needs, which would include various critical aspects like experience, sought, average spending capacity, food and travel preferences etc.
• To manage costs through operating efficiencies and product innovation
• To manage revenue by taking pricing decisions and utilizing forecasting tools.
• Cross-functional interaction to drive destination agenda with multiple functions like Sales, Contracting, Marketing, Finance etc.
• Own the performance of the Holiday Package business. Monitor, analyze and report KPIs. Provide meaningful commentary and recommendations to the senior leadership team.
• Negotiate agreements with tour operators, build a strong relationship with partners and keep track of contractual obligations.
• Work closely with internal stakeholders to coordinate efforts and set goals for efficiency and strategy in your area.
• Being able to deliver high-quality final output, in line with the main objective, with good cooperation with internal and external stakeholders.
• Define commercial strategies for promotions and campaigns
• Maximize Holiday Package sales. Promote activities, provide visibility and agree necessary support for all planned activities.
• Monitor, analyze and make/ test adjustments, to ensure competitiveness in the market. Monitor competitor activities, highlight any content and pricing gaps, to find opportunities to grow.
• Support our product team in their improving process of the customer´s booking journey.
• Act as the main point of contact for our customer service to analyze and understand the customer feedback and identify relevant improvements.
• Meet the target and chase relentlessly to exceed.

• Mobile bill
• Salary Review: Yearly
• Festival Bonus: 2