Team Lead - US Property Preservation Operations
Job Description
Title: Team Lead - US Property Preservation Operations
Company Name: Solution pro limited
Vacancy: 1
Age: At least 28 years
Job Location: Dhaka
Salary: Tk. 45000 (Monthly)
Experience:
- At least 4 years
- The applicants should have experience in the following business area(s): Real Estate, Property Management & Preservation Services
Published: 1-01-01
Application Deadline: 2026-10-18
Education:
- Bachelor/Honors
Requirements:
- At least 4 years
- The applicants should have experience in the following business area(s): Real Estate, Property Management & Preservation Services
Skills Required: Property Preservation, Property Management, Team management, Vendor Management, Client Relationship, Invoicing, MS Excel, Google Sheets, Report Preparation, Problem solving and decision making
Additional Requirements:
- Age At least 28 years
Minimum 4-6 years of hands-on experience in US Property Preservation, Property Maintenance or Field Services.
At least 1-2 years of team leadership or supervisory experience is strongly preferred.
Strong experience in team management, workload distribution, performance monitoring and client handling.
Experience with client onboarding and managing client SOPs/requirements is preferred.
Strong knowledge of work orders, NTEs, POs, bids, estimates, scope approvals, change orders and invoicing.
Strong experience communicating with US clients, property managers and field vendors.
Good understanding of common property preservation and maintenance services.
Experience with MCS Vendor360, Safeguard, PPW or similar systems will be an advantage.
Strong Excel/Google Sheets and reporting skills.
Excellent English communication, leadership and problem-solving skills.
Must be comfortable working a US Eastern Time aligned night shift.
Freshers will not be considered.
Bachelor’s degree preferred. Strong relevant industry experience will be given priority.
How to Apply: Please mention your years of experience, platforms used, current salary and expected salary.
Responsibilities & Context:
Job Context
Solution Pro Ltd supports US property preservation, property maintenance and field service operations from our Dhaka office. We are looking for an experienced Team Lead who can manage the operations team, clients, vendors and day-to-day work-order activities while maintaining service quality and team performance.
Office Time: US Eastern Time aligned night shift. Weekend: Saturday & Sunday.
Job Responsibilities
Lead and supervise the Property Preservation Operations team and manage daily activities.
Distribute workload based on priority, deadlines, team capacity and experience.
Monitor individual and team performance, including accuracy, turnaround time, rework and missed deadlines.
Provide regular coaching, feedback and training to team members.
Handle new client onboarding, including SOPs, rate cards, service areas, reporting requirements and workflow setup.
Maintain regular communication and strong working relationships with US clients.
Manage work orders from assignment through completion, QC, invoicing and client acceptance.
Review bids, estimates, NTEs, scope approvals and change orders before submission.
Monitor vendor assignment, ETA, job progress, completion quality and overdue work.
Review job photos, receipts and completion documents for accuracy.
Handle client complaints, rejected work, rework and vendor-related escalations.
Support vendor sourcing, onboarding and performance monitoring.
Monitor invoicing, deductions and outstanding payment issues.
Prepare operational and team performance reports for management.
Identify workflow issues and recommend process improvements.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Both Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
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