Supporting Staff (Male & Female)

Job Description

Title: Supporting Staff (Male & Female)

Company Name: Apon Diagnostic Center (ADC)

Vacancy: 6

Age: 20 to 35 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• 4 to 5 years
• The applicants should have experience in the following business area(s): Hospital, Diagnostic Centre

• 4 to 5 years
• The applicants should have experience in the following business area(s): Hospital, Diagnostic Centre

• Age 20 to 35 years

Company Overview

Apon Diagnostic Center (ADC)

Role Overview

As "Supporting Staff" is a broad term, a job description for this role within a hospital or diagnostic center would typically be an umbrella for several specific roles, such as 

Healthcare Assistant, Porter, Housekeeper, and Patient Transporter. The specific duties and requirements would vary depending on the area of assignment. 

Below is a general job description that can be adapted for a specific support staff position.

General Hospital/Diagnostic Center Support Staff Job Description

Job Summary

The Support Staff member plays a crucial non-clinical role in ensuring the smooth and efficient operation of the hospital or diagnostic center. They provide essential assistance to patients, medical professionals, and visitors, contributing to a safe, clean, and well-managed environment. This position is vital for maintaining hygiene, assisting with patient comfort and movement, managing logistics, and providing general operational support.

Key Responsibilities

• Patient and Visitor Assistance:

  • Greet patients and visitors warmly and direct them to the correct department or room.

  • Assist patients with mobility by providing support, using wheelchairs or stretchers, and guiding them safely between departments.

  • Answer basic questions and provide emotional support to patients and their families, ensuring their comfort.

• Logistics and Transport:

  • Transport equipment, lab samples, medical records, and supplies between different departments.

  • Deliver clean linen and collect waste, including hazardous materials, following strict safety protocols.

  • Collect and clean wheelchairs, stretchers, and other mobile equipment after use.

• Housekeeping and Maintenance:

  • Maintain cleanliness and sanitation in patient rooms, waiting areas, labs, and other hospital spaces.

  • Clean and disinfect surfaces and equipment to prevent the spread of infection.

  • Report any maintenance or repair needs to the appropriate department.

• Operational Support:

  • Help nurses and other clinical staff with non-medical tasks, such as preparing patient rooms.

  • Maintain and monitor inventory levels of supplies and equipment, notifying supervisors when items need to be restocked.

  • Assist with administrative tasks like sorting mail and distributing documents within the facility.

Qualifications and Skills

• Education: Diploma in Nursing or HSC is required.

• Experience: Prior experience in a healthcare, hospitality, or customer service role is preferred.

• Key Skills:

  • Communication: Strong verbal communication skills to interact clearly and courteously with patients, visitors, and staff.

  • Compassion and Empathy: A caring and patient demeanor, especially when interacting with individuals who are sick, stressed, or in pain.

  • Physical Stamina: The ability to stand for long periods and perform tasks that may involve lifting, pushing, and walking.

  • Attention to Detail: Meticulousness in cleaning, handling sensitive materials, and following procedures.

  • Teamwork: The capacity to collaborate effectively as part of a larger medical team to achieve shared goals.

  • Safety Awareness: An understanding of and strict adherence to all safety, infection control, and privacy (HIPAA) protocols. 

How to Apply: 

Interested candidates are invited to submit their resume to hr@mg-bd.com detailing their relevant experience or send a hard copy at the following company address. We look forward to learning how your expertise can contribute to our team’s success.

Mashallah Group

(Mashallah Trade Centre)

HRD (Lift - 4),

Sonia Sobhan 5th Avenue

House # 1136, Block # I,

Bashundhara R/A, Dhaka - 1229.

• Salary Review: Yearly
• Lunch Facilities: Full Subsidize
• Festival Bonus: 2