Title: Sr. Relationship Manager (Commercial)
Company Name: NOAPARA GROUP
Vacancy: 1
Age: At least 32 years
Job Location: Dhaka
Salary: Negotiable
Experience:
Job Context: Noapara Group is a country leading reputed group of Companies. It has Eighteen sister of concerns having proven record of business experience in country & abroad for four decades looking Sr. Relationship Manager for its corporate office. We believe in Users satisfaction, Priority in social responsibility, To reach in hub of the farmers as well. The Sr. Relationship Manager should be capable of excellent communication all through domestic & foreign customer.
Responsibilities:
Build and maintain strong relationships with key customers, ensuring high satisfaction and retention.
Address customer inquiries, complaints, and service requests promptly and professionally.
Coordinate with Commercial, sales, production, and logistics teams to ensure smooth order processing and delivery.
Provide product information, pricing, and technical support to customers.
Monitor customer feedback and market trends to suggest improvements in service and product offerings.
Prepare regular reports on customer interactions, sales support, and service issues.
Conduct follow-ups to ensure customer needs are met and identify up-selling/cross-selling opportunities.
To arrange customer engagement and program coordination.
As per Policy
| University | Percentage (%) |
|---|---|
| National University | 18.21% |
| University of Dhaka | 6.19% |
| Dhaka International University | 2.41% |
| Jagannath University | 2.06% |
| North South University | 2.06% |
| American International University Bangladesh (AIUB) | 1.37% |
| 1.37% | |
| Northern University Bangladesh | 1.37% |
| BRAC University | 1.37% |
| University of Chittagong | 1.37% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 20.96% |
| 31-35 | 18.56% |
| 36-40 | 23.02% |
| 40+ | 37.11% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 3.79% |
| 20K-30K | 10.00% |
| 30K-40K | 12.76% |
| 40K-50K | 15.17% |
| 50K+ | 58.28% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 6.87% |
| 0.1 - 1 years | 1.72% |
| 1.1 - 3 years | 8.59% |
| 3.1 - 5 years | 6.87% |
| 5+ years | 75.95% |