Sr. Manager, Marketplace Operations (E-Commerce)
Job Description
Title: Sr. Manager, Marketplace Operations (E-Commerce)
Company Name: BYSL Global Technology Group
Vacancy: Not specific
Job Location: Dhaka (Gulshan)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor's degree in any discipline
Experience Requirements:
∎ At least 7 year(s)
Job Responsibilities:
∎ Administer and supervise the day-to-day marketplace e-commerce operations, customer service, promotions, updates, maintenance, social media management, merchandising, and performance
∎ Oversee design and development of the website and create and implement strategies designed to help grow the business
∎ Monitor and analyze website rankings and develop SEO/PPC strategies/marketing plans accordingly
∎ Conduct market research to support strategic business planning and development and analyze pricing/margin and SKUs
∎ Plan and execute product and service promotions, commercials, social media advertising campaigns-drive and convert traffic
∎ Conduct keyword analysis, set and execute SEO strategies
∎ Oversee customer and merchant acquisition campaigns
∎ Perform root-cause analysis of marketplace issues/imbalances and resolve core/underlying issues
∎ Reach out to the cross-functional teams about marketplace issues and facilitate the timely resolution of the underlying issue
∎ Be the first point of contact for marketplace partners and central stakeholders for performance-related issues and support them with in-depth analysis
∎ Develop structured dashboards and visualizations to enable the operational team to self-diagnose marketplace health issues
∎ Develop standardized marketplace performance reviews, such as sales funnel performance, marketplace health indicators, etc.
∎ Perform structured experiments in collaboration with partners/merchants to optimize the marketplace performance
∎ Be a continuous improvement agent, feeding our internal practice with insights from field experience
Additional Requirements:
∎ Highly self-motivated, well organized and structured thinker with an ability to complete sophisticated analysis, build models and oversee the analytical work of others
∎ Ability to align with the organizational principles and values and navigate within the organization to drive progress, change and sustainability
∎ Comfortable with a lead role in a fast-paced, dynamic operating environment with multiple stakeholders
∎ Expert in SEO and social media marketing
∎ Strong business acumen and day to day problem-solving capacity
∎ Excellent client relationship and management skills
∎ Ability to manage time and priorities across a diverse set of responsibilities
∎ Natural ability to motivate and inspire the human resources with good supervising, coaching and training capabilities
∎ Proficiency in English and Bengali languages and the ability to communicate clearly and succinctly on executive-level briefings
∎ Expert capabilities in Microsoft Office, Cloud Applications and ERP
∎ At least 7+ years of relevant experience with at least 2+ years of direct experience working on an online marketplace
∎ At least 3 years of management experience
Compensation & Other Benefits:
∎ Performance Bonus
∎ Festival Bonuses
∎ Subsidized Lunch Facilities
∎ Competitive Salary
∎ Yearly Salary Review
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 7 Apr 2022
Company Information:
∎ 10 Mar 2022
∎ BYSL Global Technology Group
Category: Marketing/Sales
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