Job Description
Title: Sr. Executive/Executive -Package Operation
Company Name: US-Bangla Airlines (OTA)
Vacancy: 04
Age: at least 26 years
Location: Dhaka (Banani)
Minimum Salary: Negotiable
Experience:
∎ At least 3 years
∎ The applicants should have experience in the following business area(s):Hotel, Travel Agent, Travel Startup
Published: 16 Jan 2025
Education:
∎ Bachelor’s degree in Tourism, Hospitality Management, Business Administration, or another field.
∎ Bachelor’s degree in Tourism, Hospitality Management, Business Administration, or another field.
Requirements:
Additional Requirements:
∎ Age at least 26 years
∎ Minimum 03 years of proven previous work experience
∎ Proven experience in tour operations, travel agency, or hospitality industry.
∎ Strong organizational and multitasking abilities, with excellent attention to detail.
∎ Exceptional communication and interpersonal skills, with the ability to interact effectively with clients, vendors, and team members.
∎ Proficiency in travel booking systems and Microsoft Office suite.
∎ Knowledge of destination attractions, cultural aspects, and travel trends.
∎ Ability to work flexible hours, including evenings, weekends, and holidays, as required by tour schedules.
∎ Minimum 03 years of proven previous work experience
∎ Proven experience in tour operations, travel agency, or hospitality industry.
∎ Strong organizational and multitasking abilities, with excellent attention to detail.
∎ Exceptional communication and interpersonal skills, with the ability to interact effectively with clients, vendors, and team members.
∎ Proficiency in travel booking systems and Microsoft Office suite.
∎ Knowledge of destination attractions, cultural aspects, and travel trends.
∎ Ability to work flexible hours, including evenings, weekends, and holidays, as required by tour schedules.
Responsibilities & Context:
∎ Research and develop innovative tour itineraries and packages to various
∎ destinations.
∎ Negotiate with vendors including hotels, transportation companies, and attractions to
∎ secure competitive rates and services.
∎ Coordinate with tour guides and ensure they are well-prepared with necessary
∎ information and materials.
∎ Manage bookings for transportation, accommodations, and activities, ensuring
∎ accuracy and timely confirmation.
∎ Handle inquiries and bookings from clients, providing detailed information and
∎ assisting with customization as per their preferences.
∎ Arrange transportation for tour groups, including buses, vans, or flights.
∎ Coordinate with hotels and resorts for room allocations, special requests, and group
∎ check-ins.
∎ Organize dining arrangements, sightseeing activities, and entertainment options.
∎ Serve as the primary point of contact for clients before, during, and after the tour.
∎ Address any concerns or issues that arise during the tour promptly and
∎ professionally.
∎ Collect feedback from clients to continuously improve tour experiences and customer
∎ satisfaction.
∎ Ensure all necessary travel documents, including visas, passports, and travel
∎ insurance, are in order for tour participants.
∎ Adhere to regulatory requirements and safety standards in all aspects of tour operations.
∎ Prepare cost estimates and budgets for tour packages, ensuring profitability while
∎ maintaining competitive pricing.
∎ Monitor expenses and revenue related to each tour and provide regular financial reports to management.
∎ Assist in the development of marketing materials and promotional campaigns to attract new clients and promote tour packages.
∎ Participate in industry events and trade shows to showcase tour offerings and network with potential partners.
∎ Firsttrip Ltd. a sister concern of US-Bangla Airlines is seeking for Sr. Executive/Executive for Travel Package operation. The Package Operation Sr. Executive/Executive is responsible for coordinating all aspects of travel packages, from initial planning stages to execution and post-tour follow-up. They work closely with various stakeholders including tour guides, transportation providers, accommodations, and clients to ensure smooth operations and exceptional customer satisfaction.
∎ Key Responsibilities:
∎ 1. Tour Planning and Coordination:
∎ 2. Booking and Reservations:
∎ 3. Logistics Management:
∎ 4. Customer Service:
∎ 5. Documentation and Compliance:
∎ 6. Package Pricing:
∎ 7. Inter Departmental Collaboration:
Compensation & Other Benefits:
∎ Weekly 2 holidays, Insurance
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (Banani)
Company Information:
∎ US-Bangla Airlines (OTA)
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 22 Jan 2025
Category: Hospitality/ Travel/ Tourism
