Sr. Executive, Service Delivery

Job Description

Title: Sr. Executive, Service Delivery

Company Name: Link3 Technologies Limited

Vacancy: 1

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ At least 3 year(s)
∎ The applicants should have experience in the following area(s): Customer Service
∎ The applicants should have experience in the following business area(s): IT Enabled Service

Job Responsibilities:
∎ To deal with complicated customer and handle difficult situation
∎ Proven working experience in a customer service oriented organization/ISP.
∎ Solid background in customer retention and re-engagement strategies.
∎ Technical expertise with customer relations and case analysis.
∎ Able to perform multi tasks.
∎ Strong communication skills along with a customer-oriented attitude
∎ Must have strong ability to manage project delivery through internal and external stakeholders.
∎ Excellent understanding of customer service and customer management principles.

Additional Requirements:
∎ Age 22 to 30 years
∎ Both males and females are allowed to apply
∎ Ability to deal with complicated customer

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Provident fund, Weekly 2 holidays, Insurance, Gratuity
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 15 Jul 2021

Company Information:
∎ 7 Jul 2021
∎ Link3 Technologies Limited

Category: IT/Telecommunication

: Please mail your cv mentioning 'Sr. Executive, Service Delivery' as subject of your mail