Sr. Executive - Customer Relation Officer (Female)

Job Description

Title: Sr. Executive - Customer Relation Officer (Female)

Company Name: Vella Laser Care Center

Vacancy: 1

Age: 22 to 32 years

Job Location: Dhaka (Dhanmondi 27)

Salary: Negotiable

Experience:

  • 2 to 3 years
  • The applicants should have experience in the following business area(s): Hospital, Call Center, Clinic, Beauty Parlor/Saloon/Spa


Published: 2025-11-26

Application Deadline: 2025-12-24

Education:
    • Bachelor/Honors


Requirements:
  • 2 to 3 years
  • The applicants should have experience in the following business area(s): Hospital, Call Center, Clinic, Beauty Parlor/Saloon/Spa


Skills Required: Communication,Customer Care,MS Office

Additional Requirements:
  • Age 22 to 32 years
  • Only Female
  • Training/Trade Course: BPO, Telemarketing, Call Center, Sales Representative, Front desk etc.

  • Prior experience in a front desk, call center, or hospitality role (preferably in healthcare, wellness, or beauty).



Responsibilities & Context:
  • Maintain communication with clients, suppliers, and stakeholders.

  • Receive and greet clients warmly at the front desk

  • Explain treatment details, packages, and offers

  • Maintain appointment schedules and payment records

  • Ensure smooth coordination between departments.

  • Communicate with the potential clients/customers over phones and other digital means.

  • Appear in the FB Live for marketing of the company’s services and products.

  • Help solving customer problems or complaints effectively.

  • Guide customers in understanding features, pricing, and processes.

  • Maintain detailed records of customer interactions.

  • Document issues and solutions for future reference.

  • Follow up with customers to ensure satisfaction.

  • Assist in achieving sales targets through excellent service

  • Represent the company positively at all times.



Job Other Benifits:
  • Mobile bill,Performance bonus,Over time allowance
  • Salary Review: Yearly
  • Festival Bonus: 2


Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Only Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

Interested By University

University Percentage (%)
National University 8.88%
University of Dhaka 3.27%
Eden Mohila college 2.80%
Eastern University 2.34%
Govt. Eden Mohila College 2.34%
Lalmatia Govt. Mohila College 1.87%
Tejgaon College 1.87%
Jahangirnagar University 1.87%
Dhaka City College 1.40%
World University of Bangladesh 1.40%

Interested By Age Range

Age Range Percentage (%)
20-30 65.89%
31-35 22.43%
36-40 7.01%
40+ 3.74%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 28.97%
20K-30K 53.27%
30K-40K 11.68%
40K-50K 4.67%
50K+ 1.40%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 20.09%
0.1 - 1 years 12.15%
1.1 - 3 years 24.30%
3.1 - 5 years 21.03%
5+ years 22.43%

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