Sr. Executive - Customer Relation Officer (Female)

Job Description

Title: Sr. Executive - Customer Relation Officer (Female)

Company Name: Vella Laser Care Center

Vacancy: 1

Age: 22 to 32 years

Job Location: Dhaka (Dhanmondi 27)

Salary: Negotiable

Experience:

  • 2 to 3 years
  • The applicants should have experience in the following business area(s): Hospital, Call Center, Clinic, Beauty Parlor/Saloon/Spa


Published: 2025-11-26

Application Deadline: 2025-12-24

Education:
    • Bachelor/Honors


Requirements:
  • 2 to 3 years
  • The applicants should have experience in the following business area(s): Hospital, Call Center, Clinic, Beauty Parlor/Saloon/Spa


Skills Required: Communication,Customer Care,MS Office

Additional Requirements:
  • Age 22 to 32 years
  • Only Female
  • Training/Trade Course: BPO, Telemarketing, Call Center, Sales Representative, Front desk etc.

  • Prior experience in a front desk, call center, or hospitality role (preferably in healthcare, wellness, or beauty).



Responsibilities & Context:
  • Maintain communication with clients, suppliers, and stakeholders.

  • Receive and greet clients warmly at the front desk

  • Explain treatment details, packages, and offers

  • Maintain appointment schedules and payment records

  • Ensure smooth coordination between departments.

  • Communicate with the potential clients/customers over phones and other digital means.

  • Appear in the FB Live for marketing of the company’s services and products.

  • Help solving customer problems or complaints effectively.

  • Guide customers in understanding features, pricing, and processes.

  • Maintain detailed records of customer interactions.

  • Document issues and solutions for future reference.

  • Follow up with customers to ensure satisfaction.

  • Assist in achieving sales targets through excellent service

  • Represent the company positively at all times.



Job Other Benifits:
  • Mobile bill,Performance bonus,Over time allowance
  • Salary Review: Yearly
  • Festival Bonus: 2


Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Only Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

Interested By University

University Percentage (%)
National University 9.32%
Eden Mohila college 5.08%
Govt. Eden Mohila College 2.54%
Tejgaon College 2.54%
University of Dhaka 2.54%
Bangladesh Open University 2.54%
Eastern University 1.69%
Dhaka City College 1.69%
Daffodil International University 1.69%
Shanto Mariam University of Creative Technology 1.69%

Interested By Age Range

Age Range Percentage (%)
20-30 64.41%
31-35 27.97%
36-40 5.93%
40+ 1.69%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 32.20%
20K-30K 58.47%
30K-40K 8.47%
40K-50K 0.85%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 15.25%
0.1 - 1 years 14.41%
1.1 - 3 years 23.73%
3.1 - 5 years 21.19%
5+ years 25.42%

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