Software Support Executive
Job Description
Title: Software Support Executive
Company Name: MediaSoft Data Systems Ltd.
Vacancy: 05
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Commerce (BCom) in Accounting & Information System, Bachelor of Science (BSc)
Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following area(s):
Customer Support, Hardware Engineer, IT System Management, MIS, Network Engineer/ Network Administrator, Software Implementation
∎ The applicants should have experience in the following business area(s):
Computer Hardware/Network Companies, IT Enabled Service, Software Company
Job Context:
∎ The candidate should be responsible for providing high-quality application support to end business clients. Should have a good grasp of new software solutions and products.
∎ Good Communication. Coordinate with internal team for Issue Resolving, Identify Bugs and assignment to internal team & coordination with customer for the same.
Job Responsibilities:
∎ Provide software support and training on calls
∎ Should be able to respond to the customer in an excellent professional manner.
∎ Must have the ability to resolve software users' issues effectively
∎ Build and promote strong and long-lasting relationships with clients
∎ Attend calls and provide a solution
Additional Requirements:
∎ Age 25 to 30 years
∎ Both males and females are allowed to apply
∎ 2+ years of experience. IT educational background of CSE
∎ Clear communicator of Bangla and English language
∎ Has to passion for solving customers issues, not leaving anything open, and one who enjoys customers appreciation
∎ A thirst for knowledge and growth in any circumstances
Salary: Negotiable
Compensation & Other Benefits:
∎ T/A, Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 16 Jun 2022
Company Information:
∎ 17 May 2022
∎ MediaSoft Data Systems Ltd.
∎ Address : BDBL Bhaban (5th Floor),12 Karwan Bazar-Dhaka-1215
∎ Web : www.mediasoftbd.com
Category: IT/Telecommunication
:
