Software Support Executive

Job Description

Title: Software Support Executive

Company Name: MediaSoft Data Systems Ltd.

Vacancy: --

Age: 25 to 30 years

Job Location: Anywhere in Bangladesh

Salary: Negotiable

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): Software Company, IT Enabled Service, E-commerce
• Freshers are also encouraged to apply.

Published: 2025-12-04

Application Deadline: 2026-01-03

Education:

• Bachelor of Science (BSc) in Computer Science & Engineering

Requirements:

• At least 1 year
• The applicants should have experience in the following business area(s): Software Company, IT Enabled Service, E-commerce
• Freshers are also encouraged to apply.

Skills Required: Critical and analytical thinking,Exceptional customer service skills.,fix bugs,Good communication skills in both English and Bangla,IT System Management,MIS Reporting,POS Software,software support,Training & Development,Troubleshooting

Additional Requirements:

• Age 25 to 30 years

• Candidates with Footwear POS & Restaurant POS experience will get preference.

Responsibilities & Context:

• Provide high-quality software support and training to business clients.
• Respond to customer issues professionally and promptly.
• Identify bugs and coordinate with internal teams for resolution.
• Follow up with customers until complete issue resolution.
• Build and maintain strong client relationships.
• Attend calls, diagnose problems, and deliver effective solutions.

Job Other Benifits:

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: IT & Telecommunication