Job Description
Title: Software Support Executive
Company Name: MediaSoft Data Systems Ltd.
Vacancy: --
Age: 25 to 30 years
Job Location: Anywhere in Bangladesh
Salary: Negotiable
Experience:
- At least 1 year
- The applicants should have experience in the following business area(s): Software Company, IT Enabled Service, E-commerce
- Freshers are also encouraged to apply.
Published: 2025-12-04
Application Deadline: 2026-01-03
Education: - Bachelor of Science (BSc) in Computer Science & Engineering
Requirements: - At least 1 year
- The applicants should have experience in the following business area(s): Software Company, IT Enabled Service, E-commerce
- Freshers are also encouraged to apply.
Skills Required: Critical and analytical thinking,Exceptional customer service skills.,fix bugs,Good communication skills in both English and Bangla,IT System Management,MIS Reporting,POS Software,software support,Training & Development,Troubleshooting
Additional Requirements: - Candidates with Footwear POS & Restaurant POS experience will get preference.
Responsibilities & Context: - Provide high-quality software support and training to business clients.
- Respond to customer issues professionally and promptly.
- Identify bugs and coordinate with internal teams for resolution.
- Follow up with customers until complete issue resolution.
- Build and maintain strong client relationships.
- Attend calls, diagnose problems, and deliver effective solutions.
Job Other Benifits: Employment Status: Full Time
Job Work Place: Work at office
Company Information: Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: IT & Telecommunication