Job Description
Title: Social Media Moderator & Customer Support
Company Name: Bandhan Mart Limited
Vacancy: 1
Age: 18 to 35 years
Location: Gazipur (Gazipur Sadar)
Salary: Negotiable
Published: 27 Aug 2024
Education:
∎ Higher Secondary, Diploma, Bachelor/Honors
Requirements:
Additional Requirements:
∎ Age 18 to 35 years
Responsibilities & Context:
∎ Communicate with customers via phone and facebook messanger.
∎ Manage our all social media platform.
∎ Managing large amounts of inbound and outbound calls in a timely manner.
∎ Ensure customer satisfaction, providing appropriate solution and alternatives within the stipulated time and follow up to ensure resolution.
∎ Identifying customers' needs, clarify information, research every issue and providing solutions.
∎ Report back data of whole day work to admin on different platforms (Note book, Direct to boos, etc.)
∎ Typing speed (Both Bangla and English) should be fast and sound.
∎ Must interested to advertise video shoot for campaign.
∎ First priority smart and attractive looking.
∎ Communicate with customers via phone and facebook messanger.
∎ Manage our all social media platform.
∎ Managing large amounts of inbound and outbound calls in a timely manner.
∎ Ensure customer satisfaction, providing appropriate solution and alternatives within the stipulated time and follow up to ensure resolution.
∎ Identifying customers' needs, clarify information, research every issue and providing solutions.
∎ Report back data of whole day work to admin on different platforms (Note book, Direct to boos, etc.)
∎ Typing speed (Both Bangla and English) should be fast and sound.
∎ Must interested to advertise video shoot for campaign.
∎ First priority smart and attractive looking.
Skills & Expertise:
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Gazipur (Gazipur Sadar)
Company Information:
∎ Bandhan Mart Limited
∎ Dighirchala Road,Chandana Chowrasta,Gazipur Sadar,Gazipur
∎ www.bandhan.com.bd
Address::
∎ Dighirchala Road,Chandana Chowrasta,Gazipur Sadar,Gazipur
∎ www.bandhan.com.bd
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 31 Aug 2024
Category: Media/Advertisement/Event Mgt.