Social Media Moderator & Customer Support

Job Description

Title: Social Media Moderator & Customer Support

Company Name: Bandhan Mart Limited

Vacancy: 1

Age: 18 to 35 years

Location: Gazipur (Gazipur Sadar)

Salary: Negotiable

Published: 27 Aug 2024

Education:
∎ Higher Secondary, Diploma, Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 18 to 35 years

Responsibilities & Context:
∎ Communicate with customers via phone and facebook messanger.
∎ Manage our all social media platform.
∎ Managing large amounts of inbound and outbound calls in a timely manner.
∎ Ensure customer satisfaction, providing appropriate solution and alternatives within the stipulated time and follow up to ensure resolution.
∎ Identifying customers' needs, clarify information, research every issue and providing solutions.
∎ Report back data of whole day work to admin on different platforms (Note book, Direct to boos, etc.)
∎ Typing speed (Both Bangla and English) should be fast and sound.
∎ Must interested to advertise video shoot for campaign.
∎ First priority smart and attractive looking.
∎ Communicate with customers via phone and facebook messanger.
∎ Manage our all social media platform.
∎ Managing large amounts of inbound and outbound calls in a timely manner.
∎ Ensure customer satisfaction, providing appropriate solution and alternatives within the stipulated time and follow up to ensure resolution.
∎ Identifying customers' needs, clarify information, research every issue and providing solutions.
∎ Report back data of whole day work to admin on different platforms (Note book, Direct to boos, etc.)
∎ Typing speed (Both Bangla and English) should be fast and sound.
∎ Must interested to advertise video shoot for campaign.
∎ First priority smart and attractive looking.

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Gazipur (Gazipur Sadar)

Company Information:
∎ Bandhan Mart Limited
∎ Dighirchala Road,Chandana Chowrasta,Gazipur Sadar,Gazipur
∎ www.bandhan.com.bd

Address::
∎ Dighirchala Road,Chandana Chowrasta,Gazipur Sadar,Gazipur
∎ www.bandhan.com.bd

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 31 Aug 2024

Category: Media/Advertisement/Event Mgt.