Service Engineer
Job Description
Title: Service Engineer
Company Name: Smart Technologies (BD) Ltd.
Vacancy: Not specific
Job Location: Anywhere in Bangladesh
Employment Status: Contractual
Educational Requirements:
∎ Bachelor of Science (BSc) in Information Technology, Diploma in Computer in Information Technology
∎ Certified in CompTIA IT Fundamentals and CompTIA A+
∎ Certified as Associate Electronics Technician from ETA (Optional)
∎ Completion Certificate for any other vocational courses related to servicing of desktop PCs, printer and scanner
Experience Requirements:
∎ 3 to 5 year(s)
∎ The applicants should have experience in the following area(s):
Computer skill, Customer Support, Hardware & Networking, IT Support Service
Job Responsibilities:
∎ Conducting multimedia classroom training to audience of size 25-50 trainees.
∎ Training Schedule 9:00 AM to 6:00 PM.
∎ Excellent and Fluent Presentation Skill.
∎ Strong knowledge in Basic Computer Fundamental, Networking, Microsoft Office, Hardware & Troubleshooting.
∎ Capable to take exam of size 25-50 trainees.
∎ Communicate & Co-ordinate with trainees.
Additional Requirements:
∎ Age 25 to 40 years
∎ Only males are allowed to apply
∎ At least one (1) experience in preparation of service documentation in order to enable other service staff to provide ongoing support
∎ At least one (1) experience in conducting multi-locational technical services for large Government or Corporate client, with responsibility of handling more than 50 professional users
∎ Experience of logging and prioritizing faults and queries and generation of service reports
∎ Demonstrated experience of excellent customer service skills and explaining technical problems and solutions in both English and Bangla language
∎ Demonstrated experience to handle challenges related to corrupted files, hard drive crashes, outdated hardware, failed operating systems, computer viruses etc.
Salary: Negotiable
Compensation & Other Benefits:
∎ T/A
∎ Lunch Facilities: Full Subsidize
Application Deadline: July 15, 2019
Company Information:
∎ Smart Technologies (BD) Ltd.
∎ Address : Yakub South Center, 156 Mirpur Road, Lake Circus, Kalabagan, Dhaka
∎ Web : www.smart-bd.com
∎ Business : IT Product Sales & Distribution, Enterprise Solutions, Security & Surveillance, Software, Stationery Goods, Properties, Micromax Mobile, Lenovo Mobile and Motorola Mobile etc
Category: IT/Telecommunication
Source: bdjobs.com
Deadline Expired on 15th Jul 2019
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