Senior Executive/Assistant Manager- Customer Service
Job Description
Title: Senior Executive/Assistant Manager- Customer Service
Company Name: Anwar Landmark Limited
Vacancy: 1
Age: Na
Job Location: Dhaka
Salary: Negotiable
Experience:
- 5 to 7 years
- The applicants should have experience in the following business area(s): Real Estate
Published: 2025-09-16
Application Deadline: 2025-09-30
Education:
- Bachelor in Engineering (BEngg) in Civil Engineering
- Bachelor of Business Administration (BBA)
Requirements:
- 5 to 7 years
- The applicants should have experience in the following business area(s): Real Estate
Skills Required:
Additional Requirements:
Responsibilities & Context:
- Serve customers and landowners for both upcoming and ongoing projects.
- Identify their needs and provide necessary support.
- Manage daily customer activities to ensure optimum satisfaction.
- Deliver outstanding service by modifying drawings as per client requirements.
- Develop, improve, and implement customer service processes and procedures.
- Resolve client issues related to design, construction, and modifications.
- Supervise project work to ensure accurate modifications per client demands.
- Coordinate with Procurement to maintain quality of major construction materials.
- Formulate and implement strategies to achieve zero customer dissatisfaction.
- Handle apartment handover, related activities, and additional customer requirements.
Job Other Benifits:
Alternative Saturday Holiday
Subsidiary Lunch
Earned leave encashment
Yearly Two Long Weekend (Paid Vacation)
Performance Based yearly increment
Training Facilities over the year
Enhanced Cultural Focus
TA/ Mobile Bill Allowance
Two Festival Bonuses
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
