Senior Executive/Assistant Manager- Customer Service
Job Description
Title: Senior Executive/Assistant Manager- Customer Service
Company Name: Anwar Landmark Limited
Vacancy: 1
Age: Na
Job Location: Dhaka
Salary: Negotiable
Experience:
- 5 to 7 years
- The applicants should have experience in the following business area(s): Real Estate
Published: 2025-09-16
Application Deadline: 2025-09-30
Education:
- Bachelor in Engineering (BEngg) in Civil Engineering
- Bachelor of Business Administration (BBA)
Requirements:
- 5 to 7 years
- The applicants should have experience in the following business area(s): Real Estate
Skills Required:
Additional Requirements:
Responsibilities & Context:
- Serve customers and landowners for both upcoming and ongoing projects.
- Identify their needs and provide necessary support.
- Manage daily customer activities to ensure optimum satisfaction.
- Deliver outstanding service by modifying drawings as per client requirements.
- Develop, improve, and implement customer service processes and procedures.
- Resolve client issues related to design, construction, and modifications.
- Supervise project work to ensure accurate modifications per client demands.
- Coordinate with Procurement to maintain quality of major construction materials.
- Formulate and implement strategies to achieve zero customer dissatisfaction.
- Handle apartment handover, related activities, and additional customer requirements.
Job Other Benifits:
Alternative Saturday Holiday
Subsidiary Lunch
Earned leave encashment
Yearly Two Long Weekend (Paid Vacation)
Performance Based yearly increment
Training Facilities over the year
Enhanced Cultural Focus
TA/ Mobile Bill Allowance
Two Festival Bonuses
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 9.13% |
| University of Dhaka | 6.09% |
| Stamford University Bangladesh | 3.28% |
| North South University | 3.28% |
| Sonargaon University | 2.34% |
| World University of Bangladesh | 2.34% |
| European University of Bangladesh | 2.11% |
| Jagannath University | 2.11% |
| Dhaka International University | 1.87% |
| Ahsanullah University of Science and Technology (AUST) | 1.64% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 42.86% |
| 31-35 | 33.72% |
| 36-40 | 15.93% |
| 40+ | 6.09% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 6.56% |
| 20K-30K | 23.65% |
| 30K-40K | 29.04% |
| 40K-50K | 20.14% |
| 50K+ | 20.61% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 6.56% |
| 0.1 - 1 years | 4.45% |
| 1.1 - 3 years | 14.29% |
| 3.1 - 5 years | 18.74% |
| 5+ years | 55.97% |
