Senior Executive/Assistant Manager Automobile (Service, Spares & Sales)

Job Description

Title: Senior Executive/Assistant Manager Automobile (Service, Spares & Sales)

Company Name: Energypac Power Generation PLC

Vacancy: --

Age: At least 25 years

Job Location: Dhaka (Mirpur)

Salary: Negotiable

Experience:

• At least 5 years
• The applicants should have experience in the following business area(s): Manufacturing (Light Engineering and Heavy Industry), Engineering Firms, Automobile, Power

• At least 5 years
• The applicants should have experience in the following business area(s): Manufacturing (Light Engineering and Heavy Industry), Engineering Firms, Automobile, Power

• Age At least 25 years

Educational Background

• A Bachelor’s degree in Automobile Engineering or Mechanical Engineering is preferred.

• Candidates with a Diploma in Automobile Engineering, Mechanical Engineering, or an equivalent technical qualification are also eligible to apply. 

Work Experience

• Minimum of 5 years of relevant hands-on experience in the automobile industry, with substantial experience in commercial vehicles.

• Candidates with proven experience in commercial vehicle servicing, after-sales support, or spare parts management will be given preference. 

Requirements

• Strong technical knowledge of commercial vehicle systems, including fault diagnosis, workshop operations, and after-sales service.

• Experience in spare parts management, counter operations, inventory control, and parts identification.

• Understanding of commercial vehicle market dynamics, purchasing behavior, contract structures, and competitor pricing.

• Ability to analyze service histories, identify recurring faults, and recommend solutions to improve vehicle reliability.

• Strong negotiation and quotation skills, with the ability to maintain pricing discipline when dealing with commercial customers.

• Ability to plan and schedule workshop activities to optimize capacity and meet customer turnaround commitments.

• Strong supervisory skills with the ability to coach and develop technicians and spare parts counter staff. 

Working Conditions

• Inside Office 60%

• Outside Office 40% 

• Workshop Operations & Technical Services: Diagnose mechanical, electrical, and driveline faults in commercial vehicles and oversee repairs through to roadworthy handover, ensuring quality standards and timely vehicle delivery.

• Workshop Planning & Job Management: Prepare service estimates, job cards, and final invoices; optimize workshop loading and job scheduling to meet agreed turnaround times and minimize repeat repairs.

• Spare Parts & Inventory Management: Manage spare parts counter operations, inventory levels, bin locations, part numbers, order placement, and dispatch. Identify and source the correct parts using manufacturer catalogues, depot transfers, and authorized order channels.

• Warranty Management: Manage end-to-end warranty claims, including parts identification, documentation, submission, follow-up, and settlement.

• Sales & Business Development: Drive vehicle and spare parts sales by preparing quotations, negotiating with customers, and closing deals, including annual spare parts contracts and supply arrangements.

• Preventive Maintenance & Support: Implement scheduled preventive maintenance programs, maintain accurate customer service histories, and conduct on-site visits to assess vehicle performance, outstanding service requirements, and future maintenance needs.

• Customer Relationship Management: Communicate service findings, repair recommendations, and associated costs clearly to customers while ensuring customer satisfaction and effective resolution of service-related concerns.

• Revenue & Receivables Management: Monitor service revenue, spare parts turnover, vehicle sales, warranty recovery, and outstanding receivables; follow up on overdue payments and report territory performance to the Department Head.

• Team Supervision & Development: Train and supervise workshop technicians and spare parts counter staff on fault diagnosis, parts identification, operational procedures, and customer service standards.

• Technical Knowledge & Continuous Improvement: Stay updated on new vehicle models, aggregates, lubricants, and diagnostic tools, and share relevant technical knowledge with team members and customers.

• Other Responsibilities: Perform any additional duties and responsibilities assigned by the Line Manager/HOD.

• T/A,Mobile bill,Weekly 2 holidays,Insurance
• Salary Review: Yearly
• Festival Bonus: 2

Competitive salary and benefits package.