Senior Executive – Air Ticketing & Visa Processing

Job Description

Title: Senior Executive – Air Ticketing & Visa Processing

Company Name: Adnex Tour & Travels

Vacancy: 1

Age: 22 to 35 years

Job Location: Dhaka (GULSHAN 2)

Salary: Tk. 20000 - 40000 (Monthly)

Experience:

• 2 to 3 years
• The applicants should have experience in the following business area(s): Travel Agent, Tour Operator, Immigration/Visa Processing
• Freshers are also encouraged to apply.

• Bachelor/Honors

• 2 to 3 years
• The applicants should have experience in the following business area(s): Travel Agent, Tour Operator, Immigration/Visa Processing
• Freshers are also encouraged to apply.

• Age 22 to 35 years

Strong knowledge of GDS systems (Amadeus, Galileo, or Sabre).
Hands-on experience in ticket issuance, reissuance, refund, and reservation management.
Excellent understanding of visa documentation and application procedures for multiple countries.
Good knowledge of airline fare rules and travel regulations.
Proficiency in Microsoft Office Suite and email communication.
Excellent verbal and written communication skills in English and Bengali.
Strong customer service, negotiation, and problem-solving skills.
Ability to work independently and manage multiple tasks under pressure.
Detail-oriented with excellent organizational skills.
Positive attitude and strong teamwork capabilities.

• Handle domestic and international air ticket reservations, issuance, reissuance, cancellations, and refunds.

• Process tourist, business, student, and other visa applications with complete documentation.

• Operate GDS systems (Amadeus/Galileo/Sabre) for flight bookings and ticket management.

• Prepare travel itineraries, fare quotations, invoices, and booking confirmations.

• Coordinate with airlines, embassies, visa centers, and travel partners.

• Ensure all travel documents are accurate and processed within the required timelines.

• Respond to customer inquiries and provide professional travel consultation.

• Maintain strong relationships with corporate and individual clients.

• Keep up to date with airline policies, visa regulations, and travel industry updates.

• Maintain booking records and generate daily/monthly reports.

• Achieve assigned sales and service targets while ensuring customer satisfaction.

• T/A,Mobile bill,Tour allowance,Performance bonus
• Salary Review: Yearly
• Lunch Facilities: Partially Subsidize
• Festival Bonus: 2

1. Attractive Salary Package (Negotiable based on experience)

2. Performance Bonus

3. Festival Bonus

4. Annual Salary Review

5. Mobile Allowance

6. Career Growth Opportunities

7. Professional and Friendly Working Environment

8. lunch Facilities