Marketing Assistant Manager

Job Description

Title: Marketing Assistant Manager

Company Name: Adnex Tour & Travels

Vacancy: 1

Age: 25 to 35 years

Job Location: Dhaka (GULSHAN 2)

Salary: Tk. 25000 - 35000 (Monthly)

Experience:

• 3 to 5 years
• The applicants should have experience in the following business area(s): Travel Agency, Tour Operator, Immigration/Visa Processing

• Bachelor of Business Studies (Pass)

• 3 to 5 years
• The applicants should have experience in the following business area(s): Travel Agency, Tour Operator, Immigration/Visa Processing

• Age 25 to 35 years

• Holiday Package Sales

• Travel & Tourism Sales

• Customer Relationship Management

• Lead Generation & Follow-up

• Client HandlingTour Package Designing

• Quotation & Itinerary PreparationSales & Negotiation

• Corporate & Group Tour Sales

• Customer Service

• Communication & Presentation Skills

• MS Word, MS Excel & Email Communication

• Social Media & Online Sales

• Sales Reporting

• Problem Solving

• Time Management

1. Promote and sell domestic and international holiday packages to individual, family, corporate and group travelers.

2. Handle customer inquiries through phone calls, WhatsApp, Facebook, email and other communication channels.

3. Understand customers' travel requirements, budget, preferred destination and travel dates.

4. Prepare customized tour itineraries, package quotations and travel proposals according to client requirements.

5. Follow up with potential customers and convert inquiries/leads into confirmed bookings.

6. Achieve assigned monthly and yearly sales targets.

7. Maintain strong and professional relationships with existing and potential clients.

8. Coordinate with hotels, airlines, transport providers, local operators and overseas partners for package arrangements.

9. Coordinate hotel booking, transportation, sightseeing, airport transfers and other tour-related services.

10. Provide customers with complete information regarding package inclusions, exclusions, payment terms and travel requirements.

11. Handle customer objections, complaints and service-related issues professionally.

12. Maintain proper records of customer inquiries, quotations, bookings and follow-ups.

13. Prepare daily/weekly/monthly sales and booking reports for management.

14. Follow up on pending payments and ensure timely collection as per company policy.

15. Develop new customer leads through corporate visits, networking, social media and other sales channels.

16. Maintain regular communication with corporate clients and explore opportunities for corporate/group tours.

17. Assist in developing attractive and competitive holiday packages based on market demand.

18. Monitor competitor packages, pricing and market trends.

19. Coordinate with the Visa Processing and Air Ticketing teams whenever required.

20. Ensure excellent customer service before, during and after the tour.

21. Maintain proper documentation related to customer bookings and tour packages.

22. Perform any other travel sales and marketing-related responsibilities assigned by management.

• T/A,Mobile bill,Performance bonus
• Lunch Facilities: Full Subsidize
• Festival Bonus: 2