Senior Accountability to Affected Population Officer-MEAL

Job Description

Title: Senior Accountability to Affected Population Officer-MEAL

Company Name: ACTED

Vacancy: --

Age: Na

Job Location: Cox`s Bazar

Salary: --

Experience:

• At least 4 years

• Master`s degree in social sciences, development studies, or related field with Minimum 4 years of experience in humanitarian operations and at least 1 year in senior accountability or protection roles

• Advanced certification in humanitarian affairs or protection

• At least 4 years

• Demonstrated experience in complaint handling and community feedback mechanisms

• Strong understanding of humanitarian principles and standards

• Strategic thinking and planning abilities

• Excellent training and facilitation skills

• Advanced problem-solving abilities

• Strong Leadership, people management, coordination and communication skills

• Proficiency in data management and analysis

• Ability to work independently across multiple locations

• Excellent time management and prioritization skills

• Fluency in English and Bangla; knowledge of Rohingya language is a strong advantage

• Advanced proficiency in Microsoft Office suite and data collection tools

• Experience with CAIPP and similar systems

• Previous experience working in humanitarian contexts, preferably in refugee settings

• Excellent communication and interpersonal skills

• Ability to maintain confidentiality and handle sensitive information

• Experience with data collection, analysis, and report writing

• Proficiency in data management and analysis

• Flexibility and adaptability are essential, as well as the ability to plan, take initiative and organize work independently.

• Positive attitude and a willingness to learn

• Comfortable working in refugee camp settings and spending majority of time in the field

• Comfortable working in a cross-cultural environment

Key roles and responsibilities:

Service Continuity Management

• Coverage Support

• Provide operational coverage during staff leave or absences

• Maintain full desk functionality during transition periods

• Ensure consistent application of procedures across locations

• Support smooth handover processes

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