Sales & Customer Care (Executive)

Job Description

Title: Sales & Customer Care (Executive)

Company Name: Nure Muqaddas

Vacancy: 5

Age: 27 to 45 years

Location: Chattogram (Halishahar)

Salary: Tk. 12000 - 18000 (Monthly)

Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):Call Center, Online Retail Startup, F-commerce

Published: 23 Jun 2024

Requirements:

Additional Requirements:
∎ Age 27 to 45 years

Responsibilities & Context:
∎ Should be excited about working with business owners and join a high performance team on a mission to impact lives
∎ Well versed with technology (basic proficiency would be required)
∎ Critical thinker
∎ Excellent written & verbal communication and interpersonal skills.
∎ Must be an attentive listener
∎ Aptitude to grasp new concepts, understanding, & comprehending complex sales situations and effectively produce results.
∎ problem-solving skills – an analytical, innovative, and creative mindset.
∎ Should view themselves as a catalyst/change maker
∎ Confidence and maturity to work with managers/management.
∎ Must possess the ability to learn, unlearn & adapt to a fast-paced environment
∎ Should have the ability to give and receive feedback as a lot of feedback will need to be shared with business owners and the manager would also receive feedback in multiple ways
∎ A thorough understanding of the sales process, outstanding communication abilities, and the capacity to establish and preserve customer connections.
∎ Being able to handle customers while incoming or outgoing calls is a must by website, direct call & social media channel.
∎ Determine selling opportunities and assess customer needs.
∎ Fully follow the prescribed sales roles and task details.
∎ The person reporting assigns other responsibilities
∎ Recognizing and addressing customer concerns and relaying information to the Supervisor.
∎ Adhere to all data management & internal reporting norms like operational tracker, daily reporting etc.
∎ Be a part of relevant internal training programs and coach review meetings for professional and personal development.
∎ Coordination with the sales & marketing team.
∎ Responding to customer queries shared on our facebook page/whatsapp in a timely manner.
∎ Attend all required front and backend programs, and act on all such activities like going through webinars, shadowing other coaches, being shadowed during the initial stages in order to familiarize oneself with the content completely.
∎ Daily and monthly sales targets should be met.
∎ Performance Bonus
∎ Overtime (If you work on a closed day)
∎ Financial assistance with the first Childbirth
∎ Unlimited Tea
∎ Afternoon Snacks
∎ Best Employee Remuneration
∎ Higher learning and Self-Improvement
∎ Yearly Increment (After Probation/Eligibility)
∎ Two-time annual festival Bonus
∎ Annual Tour
∎ Does working in a friendly and life-growing environment excite you?
∎ Are you passionate about being a part of a mission that’s BIGGER than you?
∎ *** Read the whole circular at first before applying.
∎ We work with customers who are hungry for receiving the product, solving their problem and having a happy journey with us.
∎ And your role will be to work with them and solve their problems and satisfy the journey with us.
∎ Job type - Full time
∎ Office Time : 9.30 am to 8.00 pm
∎ Location – Halishahar, Chittagong
∎ Age : 27 to 45
∎ Only Male are applicable

∎ Academic qualification - Bachelor degree in any discipline.
∎ Experience desired – Has a Bachelor degree, sales background with a minimum of 1-2 Year.
∎ 𝗗𝗲𝘀𝗶𝗿𝗲𝗱 𝗦𝗸𝗶𝗹𝗹𝘀:
∎ Should be excited about working with business owners and join a high performance team on a mission to impact lives
∎ Well versed with technology (basic proficiency would be required)
∎ Critical thinker
∎ Excellent written & verbal communication and interpersonal skills.
∎ Must be an attentive listener
∎ Aptitude to grasp new concepts, understanding, & comprehending complex sales situations and effectively produce results.
∎ problem-solving skills – an analytical, innovative, and creative mindset.
∎ Should view themselves as a catalyst/change maker
∎ Confidence and maturity to work with managers/management.
∎ Must possess the ability to learn, unlearn & adapt to a fast-paced environment
∎ Should have the ability to give and receive feedback as a lot of feedback will need to be shared with business owners and the manager would also receive feedback in multiple ways
∎ 𝗧𝗮𝘀𝗸𝘀 𝗮𝗻𝗱 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:
∎ A thorough understanding of the sales process, outstanding communication abilities, and the capacity to establish and preserve customer connections.
∎ Being able to handle customers while incoming or outgoing calls is a must by website, direct call & social media channel.
∎ Determine selling opportunities and assess customer needs.
∎ Fully follow the prescribed sales roles and task details.
∎ The person reporting assigns other responsibilities
∎ Recognizing and addressing customer concerns and relaying information to the Supervisor.
∎ Adhere to all data management & internal reporting norms like operational tracker, daily reporting etc.
∎ Be a part of relevant internal training programs and coach review meetings for professional and personal development.
∎ Coordination with the sales & marketing team.
∎ Responding to customer queries shared on our facebook page/whatsapp in a timely manner.
∎ Attend all required front and backend programs, and act on all such activities like going through webinars, shadowing other coaches, being shadowed during the initial stages in order to familiarize oneself with the content completely.
∎ Daily and monthly sales targets should be met.
∎ 𝗔𝗱𝗱𝗶𝘁𝗶𝗼𝗻𝗮𝗹 𝗕𝗲𝗻𝗲𝗳𝗶𝘁𝘀 :
∎ Performance Bonus
∎ Overtime (If you work on a closed day)
∎ Financial assistance with the first Childbirth
∎ Unlimited Tea
∎ Afternoon Snacks
∎ Best Employee Remuneration
∎ Higher learning and Self-Improvement
∎ Yearly Increment (After Probation/Eligibility)
∎ Two-time annual festival Bonus
∎ Annual Tour
∎ 𝐀𝐩𝐩𝐥𝐲 𝐈𝐧𝐬𝐭𝐫𝐮𝐜𝐭𝐢𝐨𝐧:
∎ 𝐃𝐞𝐚𝐝𝐥𝐢𝐧𝐞: 27 June 2024
∎ Apply Form :
∎ https://forms.gle/7Ag2kkbnDEtqGz8a6

Skills & Expertise:

Compensation & Other Benefits:
∎ Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Overtime (If you work on a closed day)
∎ Financial assistance with the first Childbirth
∎ Unlimited Tea
∎ Afternoon Snacks
∎ Best Employee Remuneration
∎ Higher learning and Self-Improvement
∎ Yearly Increment (After Probation/Eligibility)
∎ Two-time annual festival Bonus
∎ Annual Tour
∎ Overtime (If you work on a closed day)
∎ Financial assistance with the first Childbirth
∎ Unlimited Tea
∎ Afternoon Snacks
∎ Best Employee Remuneration
∎ Higher learning and Self-Improvement
∎ Yearly Increment (After Probation/Eligibility)
∎ Two-time annual festival Bonus
∎ Annual Tour

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Chattogram (Halishahar)

Company Information:
∎ Nure Muqaddas
∎ Mohona R/A, Nayabazar, Rampur, Halishahar
nuremuqaddas.com

Address::
∎ Mohona R/A, Nayabazar, Rampur, Halishahar
∎ nuremuqaddas.com

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 30 Jun 2024

Category: Marketing/Sales

Interested By University

University Percentage (%)
National University 18.37%
Premier University, Chittagong 4.08%
Southern University of Bangladesh, Chittagong 2.04%
Rajshahi University 2.04%
University of Chittagong 2.04%
Govt. Commerce College 2.04%
Port City International University 2.04%
International Islamic University, Chittagong 2.04%
Tejgaon College, Dhaka 1.02%
Govt. Devendra College 1.02%

Interested By Age Range

Age Range Percentage (%)
20-30 59.18%
31-35 25.51%
36-40 9.18%
40+ 4.08%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 82.65%
20K-30K 14.29%
30K-40K 1.02%
40K-50K 1.02%
50K+ 1.02%

Interested By Experience Range

Experience Range Percentage (%)
0.1 - 1 years 17.35%
1.1 - 3 years 29.59%
3.1 - 5 years 23.47%
5+ years 29.59%

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