Job Description

Title: Response Director - Bangladesh Refugee Crisis Response

Company Name: World Vision Bangladesh

Vacancy: 01

Age: at least 33 years

Location: Cox's Bazar

Maximum Salary: Negotiable

Experience:
∎ 8 to 10 years
∎ The applicants should have experience in the following business area(s):NGO

Published: 17 Feb 2025

Education:
∎ University degree in Humanitarian Studies or relevant field. Master’s degree preferred
∎ University degree in Humanitarian Studies or relevant field. Master’s degree preferred

Requirements:

Additional Requirements:
∎ Age at least 33 years
∎ A minimum of 8-10 years in leadership role in the humanitarian assistance and development sector, with a significant portion of this in INGOs
∎ Demonstrated understanding of key humanitarian principles, standards and best practices.
∎ Intensive experience in leading a multi-cultural team of professionals.
∎ Experience working in a cross-cultural environment.
∎ Experience working in contexts with Refugee and IDP populations.
∎ Experience in engaging with governmental institutions and multilateral agencies.
∎ Effective in written and verbal communication in English.
∎ Experience in program management and implementation of multi-sectoral emergency response projects.
∎ Understanding of the international humanitarian system, particularly the systems, structures and key actors.
∎ Understanding of the key accountabilities that must be maintained in a response (beneficiaries, donors, peers).
∎ Ability to lead strategic planning processes.
∎ Strong communication skills (oral and written) with ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders.
∎ Strong team leadership skills.
∎ Emotional Intelligence (self-awareness, managing emotions and those of others, remaining calm/composed, dealing with ambiguity and change).
∎ Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders as well as staff.
∎ Ability to work in coordination with other humanitarian organizations.
∎ Ability to analyse and make decisions in challenging situations in the absence of specific guidance and/or full information.
∎ Ability to communicate and model to staff positive behaviours which help them remain resilient and effective in dynamic and high-pressure environments.
∎ A minimum of 8-10 years in leadership role in the humanitarian assistance and development sector, with a significant portion of this in INGOs
∎ Demonstrated understanding of key humanitarian principles, standards and best practices.
∎ Intensive experience in leading a multi-cultural team of professionals.
∎ Experience working in a cross-cultural environment.
∎ Experience working in contexts with Refugee and IDP populations.
∎ Experience in engaging with governmental institutions and multilateral agencies.
∎ Effective in written and verbal communication in English.
∎ Experience in program management and implementation of multi-sectoral emergency response projects.
∎ Understanding of the international humanitarian system, particularly the systems, structures and key actors.
∎ Understanding of the key accountabilities that must be maintained in a response (beneficiaries, donors, peers).
∎ Ability to lead strategic planning processes.
∎ Strong communication skills (oral and written) with ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders.
∎ Strong team leadership skills.
∎ Emotional Intelligence (self-awareness, managing emotions and those of others, remaining calm/composed, dealing with ambiguity and change).
∎ Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders as well as staff.
∎ Ability to work in coordination with other humanitarian organizations.
∎ Ability to analyse and make decisions in challenging situations in the absence of specific guidance and/or full information.
∎ Ability to communicate and model to staff positive behaviours which help them remain resilient and effective in dynamic and high-pressure environments.

Responsibilities & Context:
∎ Response strategy is approved by all stake holders and is used to guide decision making around operational priorities and resources/capacities required to achieve them.
∎ Response strategy is aligned, as much as possible, with the NO strategy.
∎ Strategy implementation is monitored and progress reports shared with key stakeholders.
∎ Strategy is adjusted if necessary and transition plans in place in a timely manner.
∎ Organizational structure (aligned with EMS principles) established with approval of accountable executive.
∎ Workforce plan developed and approved by the accountable executive.
∎ Response is properly staffed to achieve the objectives of the response strategy.
∎ Performance management system, capacity building and staff care systems in place to ensure that staff are enabled to effectively perform their responsibilities.
∎ When required, plans are in place to transition response structures and staff into the NO structure.
∎ Staff are adequately informed of policies and decisions which affect them.
∎ PET and PCT properly informed about key aspects of the response and able to provide support to the response as required.
∎ Collaborative relationships maintained with key external stakeholders connected to the response.
∎ WV is properly engaged with relevant coordination mechanisms.
∎ World Vision’s response and policy positions are well understood by key stakeholders among the media, policy makers and the general public.
∎ Response is properly resourced and implemented to achieve its strategic goal and objectives.
∎ Advocacy is fully integrated into the response strategy and implementation plans.
∎ Appropriate MOUs, contracts and other documents are in place with partners and donors.
∎ Appropriate waivers are in place to facilitate timely implementation of the response operations.
∎ Response is implemented in alignment with relevant quality and accountability standards.
∎ Beneficiary accountability measures are in place to ensure that they are appropriately informed and participating in the response and any concerns/complaints are addressed.
∎ Programmes are implemented in a manner that has a measurable impact on the wellbeing of the beneficiaries while meeting donor agreements.
∎ Management decisions on programme implementation are properly informed by analysis of the context, risk factors, programme implementation and beneficiary feedback.
∎ Response has adequate financial and material resources to achieve its objectives. Should resources prove inadequate, plans are adjusted accordingly.
∎ Response funding and materials are managed in compliance with WV and external donor standards/policies as well as specific agreements with SOs.
∎ Response operations are adjusted as appropriate to address audit findings.
∎ Staff security is properly managed to ensure effective operations.
∎ Core security requirements are met.
∎ Response collaborates with other agencies to ensure operational safety and security.
∎ Information management system is established to facilitate decision making and reporting.
∎ Required reporting is provided to key stakeholders.
∎ Response strategy and operational plans incorporate best practices and lessons from previous responses.
∎ Lessons learned exercises undertaken in order to support continual improvement of this and future response.
∎ Innovative programmes and processes are facilitated/resourced within the response and documented for future use.
∎ Response staff have appropriate facilities, systems, equipment and supplies needed to undertake their work. Response equipment and supplies are managed in a manner that reflects good stewardship.
∎ Staff have a safe and appropriate housing.
∎ The Response Director (RD) has primary responsibility for directing the Bangladesh Refugee Crisis Response from strategy to implementation, inclusive of performance and oversight of all aspects of the response.  She/he should develop and maintain an efficient, cohesive team, whilst ensuring effective coordination and relationships with the other agencies, officials, beneficiaries, donors and all areas of the Partnership.
∎ Key Deliverables:
∎ Response strategy is approved by all stake holders and is used to guide decision making around operational priorities and resources/capacities required to achieve them.
∎ Response strategy is aligned, as much as possible, with the NO strategy.
∎ Strategy implementation is monitored and progress reports shared with key stakeholders.
∎ Strategy is adjusted if necessary and transition plans in place in a timely manner.
∎ Organizational structure (aligned with EMS principles) established with approval of accountable executive.
∎ Workforce plan developed and approved by the accountable executive.
∎ Response is properly staffed to achieve the objectives of the response strategy.
∎ Performance management system, capacity building and staff care systems in place to ensure that staff are enabled to effectively perform their responsibilities.
∎ When required, plans are in place to transition response structures and staff into the NO structure.
∎ Staff are adequately informed of policies and decisions which affect them.
∎ PET and PCT properly informed about key aspects of the response and able to provide support to the response as required.
∎ Collaborative relationships maintained with key external stakeholders connected to the response.
∎ WV is properly engaged with relevant coordination mechanisms.
∎ World Vision’s response and policy positions are well understood by key stakeholders among the media, policy makers and the general public.
∎ Response is properly resourced and implemented to achieve its strategic goal and objectives.
∎ Advocacy is fully integrated into the response strategy and implementation plans.
∎ Appropriate MOUs, contracts and other documents are in place with partners and donors.
∎ Appropriate waivers are in place to facilitate timely implementation of the response operations.
∎ Response is implemented in alignment with relevant quality and accountability standards.
∎ Beneficiary accountability measures are in place to ensure that they are appropriately informed and participating in the response and any concerns/complaints are addressed.
∎ Programmes are implemented in a manner that has a measurable impact on the wellbeing of the beneficiaries while meeting donor agreements.
∎ Management decisions on programme implementation are properly informed by analysis of the context, risk factors, programme implementation and beneficiary feedback.
∎ Response has adequate financial and material resources to achieve its objectives. Should resources prove inadequate, plans are adjusted accordingly.
∎ Response funding and materials are managed in compliance with WV and external donor standards/policies as well as specific agreements with SOs.
∎ Response operations are adjusted as appropriate to address audit findings.
∎ Staff security is properly managed to ensure effective operations.
∎ Core security requirements are met.
∎ Response collaborates with other agencies to ensure operational safety and security.
∎ Information management system is established to facilitate decision making and reporting.
∎ Required reporting is provided to key stakeholders.
∎ Response strategy and operational plans incorporate best practices and lessons from previous responses.
∎ Lessons learned exercises undertaken in order to support continual improvement of this and future response.
∎ Innovative programmes and processes are facilitated/resourced within the response and documented for future use.
∎ Response staff have appropriate facilities, systems, equipment and supplies needed to undertake their work. Response equipment and supplies are managed in a manner that reflects good stewardship.
∎ Staff have a safe and appropriate housing.

Skills & Expertise:

Compensation & Other Benefits:
∎ Weekly 2 holidays, Mobile bill, Provident fund, Gratuity
∎ Festival Bonus: 1
∎ As per organization's policy.

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Cox's Bazar

Company Information:
∎ World Vision Bangladesh
∎ Shanta Western Tower (14th Floor), 186 Bir Uttam Mir Shawkat Sarak (Gulshan-Tejgaon Link Road), Tejgaon, Dhaka- 1208
∎ https://www.wvi.org/bangladesh
∎ World Vision (WV) is an established international Christian humanitarian development and advocacy organization dedicated for working with children, families and their communities worldwide to reach their fullest potential by tackling the causes of poverty & injustice. It serves all people regardless of religion, race, ethnicity, gender or ability.

World Vision is committed to first do no harm to children or adult beneficiaries, to respect the rights of all beneficiaries, and to uphold the best interests of children as a primary consideration in all actions and decisions; accordingly all the recruits will go through specific checks and compliance procedures in accordance to its Child and Adult Safeguarding Policy.

World Vision Bangladesh has zero tolerance towards incidents of violence or abuse against children or adults, including sexual exploitation or abuse, committed either by employees or others affiliated with our work. World Vision Bangladesh as Child Safe Organization discourages anyone to apply with prior record of conviction related with child neglect, abuse and exploitation.

Women & Persons with Disability are highly encouraged to apply.

Address::
∎ Shanta Western Tower (14th Floor), 186 Bir Uttam Mir Shawkat Sarak (Gulshan-Tejgaon Link Road), Tejgaon, Dhaka- 1208
∎ https://www.wvi.org/bangladesh
∎ World Vision (WV) is an established international Christian humanitarian development and advocacy organization dedicated for working with children, families and their communities worldwide to reach their fullest potential by tackling the causes of poverty & injustice. It serves all people regardless of religion, race, ethnicity, gender or ability.World Vision is committed to first do no harm to children or adult beneficiaries, to respect the rights of all beneficiaries, and to uphold the best interests of children as a primary consideration in all actions and decisions; accordingly all the recruits will go through specific checks and compliance procedures in accordance to its Child and Adult Safeguarding Policy. World Vision Bangladesh has zero tolerance towards incidents of violence or abuse against children or adults, including sexual exploitation or abuse, committed either by employees or others affiliated with our work. World Vision Bangladesh as Child Safe Organization discourages anyone to apply with prior record of conviction related with child neglect, abuse and exploitation.Women & Persons with Disability are highly encouraged to apply.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 1 Mar 2025

Category: NGO/Development