Resort Manager

Job Description

Title: Resort Manager

Company Name: Urban Architecture & Builders Limited

Vacancy: 01

Job Location: Gazipur, Gazipur (Kaliganj)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Computer skill, Hospitality Management, Leadership, Teamwork and Cooperation

Experience Requirements:
∎ 1 to 2 year(s)
∎ The applicants should have experience in the following area(s): cash management, Communication, Leadership, Management, team work
∎ The applicants should have experience in the following business area(s): Park, Real Estate, Resort

Job Responsibilities:
∎ Maintain client and pet guest records and make certain all necessary logs are kept up-to-date through established protocols.
∎ Prepare a details induction program for new staff.
∎ Supervises and direction.
∎ Monitors appropriate standards of conduct, uniform, hygiene, and grooming standards.
∎ Develop, implement and follow up tailored action plans and procedures ensuring employee satisfaction.
∎ Deal with, the logbook & follow up with all guest queries and complaints, and ensure that they are resolved.
∎ Effectively manage overbooking situations, and carry out book-outs as necessary following the guidelines as directed by the Director of Guest Services in liaison with the Revenue and Sales department.
∎ Monitors Heart Beat results, mystery audits, and implements action plans to improve results.
∎ Ensure maximum team involvement in the Heart Beat program in order to obtain higher results
∎ Assists Reception and Guest Relations during busy times.
∎ Flow Up Continues Construction Work.
∎ Inventory Check & Refill.

Additional Requirements:
∎ Age 25 to 40 years
∎ Only males are allowed to apply
∎ Computer & Communication Skills

Salary: Tk. 15000 - 20000 (Monthly)

Compensation & Other Benefits:
∎ T/A, Mobile bill, Tour allowance, Performance bonus
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Online Job Posting.

Application Deadline: 15 Dec 2022

Company Information:
∎ 17 Nov 2022
∎ Urban Architecture & Builders Limited
∎ Address : House No: 25, Sector: 12, Sonargaon jonopoth, Uttara, Dhaka.

Category: Hospitality/ Travel/ Tourism


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