Reservation & Ticketing Executive

Job Description

Title: Reservation & Ticketing Executive

Company Name: Saimon Global Ltd.

Vacancy: 2

Job Location: Chattogram, Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ 4 to 8 year(s)
∎ The applicants should have experience in the following area(s): Travel Agency, Travel Agent
∎ The applicants should have experience in the following business area(s): Travel Agent

Job Context:
∎ Reservation Agent Requirements:
∎ High school diploma.
∎ Have deep knowledge of GDS systems such as Sabre, Galileo & Amadeus.
∎ Experience working in sales or public relations, preferably in the hospitality or travel industries.
∎ Customer-service experience.
∎ Excellent written and verbal communication skills.
∎ Multi-tasking and time-management skills, with the ability to prioritize tasks.
∎ Proficient in microsoft office suite.
∎ Data entry experience.
∎ Flexible working hours.

Job Responsibilities:
∎ Reservation Agent Responsibilities:
∎ Assisting and advising customers who may be choosing from a variety of travel options.
∎ Making reservations for customers based on their various requirements and budgetary allowances.
∎ Checking the availability of accommodation or transportation on the customers' desired travel dates.
∎ Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
∎ Processing payments and sending confirmation details to customers.
∎ Sorting out any issues that may arise with bookings or reservations.
∎ Selling and promoting reservation services.
∎ Answering any questions customers might have about the reservation process.
∎ Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
∎ Providing support to customers who may need to amend or cancel a reservation.

Additional Requirements:
∎ Age at most 35 years
∎ Both males and females are allowed to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Tour allowance, Credit card, Medical allowance, Performance bonus, Provident fund, Insurance
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 21 Jan 2024

Company Information:
∎ 22 Dec 2023
∎ Saimon Global Ltd.
∎ Address : 1st Floor, Saimon Center, Hs-4A, Rd-22, Gulshan-1 Dhaka-1212
∎ Business : Saimon Global Ltd is one of the leading travel, Visa processing and travel technology company in Bangladesh. The company specializes in Airline GSA operations and are currently the GSA of:

Singapore Airlines, United & Kenya Airways.



Saimon Global Ltd is Preferred Partner for MJETs- Asia’s No.1 Private Charter Company, providing World-Class Private Jet Services and Air Ambulances Services.



Saimon Global is also the Exclusive Bangladeshi company specialized in Visa Processing. Currently the company is the authorized visa processing agent processing;

· Thai Visa Application for Royal Thai Embassy Dhaka

· Singapore Visa Application for Singapore Consulate Dhaka

· American Citizen Service (CRBA applications & Adult Passport renewal DS-82) for US Embassy Dhaka

· Spain Visa for Spain Embassy Dhaka



Saimon Global is also one of the leading IT enabled service provider and has launched Telemedicine APP, TAKEMED and Online Travel Agency, TRYOTEL. Tryotel APP is available in both Android and IOS device.

The App provides a one stop solution for all travelers looking to book Flights, Hotel, Holiday Packages, Tours and other travel related services.

Please refer to our website : www.saimonglobal.com for any further details.

Category: Hospitality/ Travel/ Tourism

:

Interested By University

University Percentage (%)
National University 17.28%
University of Chittagong 3.21%
International Islamic University, Chittagong 2.22%
Port City International University 2.22%
American International University-Bangladesh 1.73%
Southern University of Bangladesh, Chittagong 1.73%
East Delta University 1.73%
Premier University, Chittagong 1.48%
Premier University 1.48%
University of Dhaka 1.23%

Interested By Age Range

Age Range Percentage (%)
20-30 56.79%
31-35 24.44%
36-40 8.40%
40+ 5.19%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 28.47%
20K-30K 45.54%
30K-40K 17.33%
40K-50K 5.20%
50K+ 3.47%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 14.07%
0.1 - 1 years 6.17%
1.1 - 3 years 19.26%
3.1 - 5 years 21.98%
5+ years 38.52%

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