Reservation & Ticketing Executive

Job Description

Title: Reservation & Ticketing Executive

Company Name: Saimon Global Ltd.

Vacancy: 2

Location: Dhaka

Salary: Negotiable

Published: 13 Feb 2024

Additional Requirements:
∎ High school diploma. Have deep knowledge of GDS systems such as Sabre, Galileo & Amadeus.
∎ Experience working in sales or public relations, preferably in the hospitality or travel industries.
∎ Customer-service experience.
∎ Excellent written and verbal communication skills.
∎ Multi-tasking and time-management skills, with the ability to prioritize tasks.
∎ Proficient in microsoft office suite.
∎ Data entry experience.
∎ Flexible working hours.

Requirements:

Responsibilities & Context:
∎ Assisting and advising customers who may be choosing from a variety of travel options.
∎ Making reservations for customers based on their various requirements and budgetary allowances.
∎ Checking the availability of accommodation or transportation on the customers' desired travel dates.
∎ Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
∎ Processing payments and sending confirmation details to customers.
∎ Sorting out any issues that may arise with bookings or reservations.
∎ Selling and promoting reservation services.
∎ Answering any questions customers might have about the reservation process.
∎ Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
∎ Providing support to customers who may need to amend or cancel a reservation.
∎ Reservation Agent Responsibilities:

Compensation & Other Benefits:
∎ Mobile bill, Tour allowance, Credit card, Medical allowance, Performance bonus, Provident fund, Insurance
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Employment Status: Full Time

Job Location: Dhaka

Company Information:
∎ Saimon Global Ltd.
∎ 1st Floor, Saimon Center, Hs-4A, Rd-22, Gulshan-1 Dhaka-1212
∎ Saimon Global Ltd is one of the leading travel, Visa processing and travel technology company in Bangladesh. The company specializes in Airline GSA operations and are currently the GSA of:

Singapore Airlines, United & Kenya Airways.



Saimon Global Ltd is Preferred Partner for MJETs- Asia’s No.1 Private Charter Company, providing World-Class Private Jet Services and Air Ambulances Services.



Saimon Global is also the Exclusive Bangladeshi company specialized in Visa Processing. Currently the company is the authorized visa processing agent processing;

· Thai Visa Application for Royal Thai Embassy Dhaka

· Singapore Visa Application for Singapore Consulate Dhaka

· American Citizen Service (CRBA applications & Adult Passport renewal DS-82) for US Embassy Dhaka

· Spain Visa for Spain Embassy Dhaka



Saimon Global is also one of the leading IT enabled service provider and has launched Telemedicine APP, TAKEMED and Online Travel Agency, TRYOTEL. Tryotel APP is available in both Android and IOS device.

The App provides a one stop solution for all travelers looking to book Flights, Hotel, Holiday Packages, Tours and other travel related services.

Please refer to our website : www.saimonglobal.com for any further details.

Address::
∎ 1st Floor, Saimon Center, Hs-4A, Rd-22, Gulshan-1 Dhaka-1212
∎ Saimon Global Ltd is one of the leading travel, Visa processing and travel technology company in Bangladesh. The company specializes in Airline GSA operations and are currently the GSA of:Singapore Airlines, United & Kenya Airways. Saimon Global Ltd is Preferred Partner for MJETs- Asia’s No.1 Private Charter Company, providing World-Class Private Jet Services and Air Ambulances Services. Saimon Global is also the Exclusive Bangladeshi company specialized in Visa Processing. Currently the company is the authorized visa processing agent processing;· Thai Visa Application for Royal Thai Embassy Dhaka· Singapore Visa Application for Singapore Consulate Dhaka· American Citizen Service (CRBA applications & Adult Passport renewal DS-82) for US Embassy Dhaka· Spain Visa for Spain Embassy Dhaka Saimon Global is also one of the leading IT enabled service provider and has launched Telemedicine APP, TAKEMED and Online Travel Agency, TRYOTEL. Tryotel APP is available in both Android and IOS device.The App provides a one stop solution for all travelers looking to book Flights, Hotel, Holiday Packages, Tours and other travel related services.Please refer to our website : www.saimonglobal.com for any further details.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 29 Feb 2024

Category: Hospitality/ Travel/ Tourism

Interested By University

University Percentage (%)
National University 7.62%
Daffodil International University 2.73%
University of Dhaka 2.39%
Southeast University 1.71%
Jagannath University 1.71%
East West University 1.25%
Dhaka International University 1.14%
North South University 1.14%
Stamford University Bangladesh 1.02%
Bangladesh University of Business and Technology 0.91%

Interested By Age Range

Age Range Percentage (%)
20-30 76.68%
31-35 13.77%
36-40 2.84%
40+ 1.93%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 46.92%
20K-30K 41.57%
30K-40K 8.77%
40K-50K 1.71%
50K+ 1.03%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 40.96%
0.1 - 1 years 13.54%
1.1 - 3 years 20.36%
3.1 - 5 years 12.74%
5+ years 12.40%

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