Reservation Officer
Job Description
Title: Reservation Officer
Company Name: AM Accessories
Vacancy: 1
Job Location: Chattogram
Employment Status: Full-time
Educational Requirements:
∎ HSC
∎ Training/Trade Course: graphic design,web designe,Ms office
∎ Skills Required: Good Communication Skill in English, Graphic Designer, MS Excel, Must be able to read and write English, Must know MS Office, Social Media Management, Web Design
Experience Requirements:
∎ The applicants should have experience in the following area(s):
Tour and Travel Agency, Tour Guide, Customer Support, hotel booking, Reservation/ Ticketing, Strong analytical and communication skills
∎ The applicants should have experience in the following business area(s):
Travel Agent
Job Responsibilities:
∎ Reservation officer Responsibilities:
∎ 1.Assisting and advising customers who may be choosing from a variety of travel options.
∎ 2.Making reservations for customers based on their various requirements and budgetary allowances.
∎ 3.Checking the availability of accommodation or transportation on the customers' desired travel dates.
∎ 4.Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
∎ 5.Processing payments and sending confirmation details to customers.
∎ 6.Sorting out any issues that may arise with bookings or reservations.
∎ 7.Selling and promoting reservation services.
∎ 8.Answering any questions customers might have about the reservation process.
∎ 9.Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
∎ 10.Providing support to customers who may need to amend or cancel a reservation.
Additional Requirements:
∎ Age at most 30 years
∎ Only females are allowed to apply
∎ 1.Experience working in sales or public relations, preferably in the hospitality or travel industries.
∎ 2.Customer-service experience.
∎ 3.Excellent written and verbal communication skills.
∎ 4.Multi-tasking and time-management skills, with the ability to prioritize tasks.
∎ Proficient in Microsoft office suite.
∎ 5.Data entry experience.
∎ 6.Flexible working hours.
Salary: Negotiable
Compensation & Other Benefits:
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 26 Aug 2021
Company Information:
∎ 14 Aug 2021
∎ AM Accessories
Category: Hospitality/ Travel/ Tourism
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