Job Description
Title: Reservation Manager
Company Name: Beyond Fly
Vacancy: 5
Location: Dhaka (Gulshan, GULSHAN 1 ...
Salary: Tk. 9500 - 19000 (Monthly)
Experience:
∎ At least 2 years
∎ The applicants should have experience in the following business area(s):Hotel, Airline, Travel Agent, Immigration and Education Consultancy Service, Tour Operator, Immigration/Visa Processing, Travel Startup, Airport Service
∎ Freshers are also encouraged to apply.
Published: 21 Aug 2024
Education:
∎ Bachelor of Business Administration (BBA)
∎ University of Dhaka,American International University Bangladesh,Bangladesh University of Professionals,IBA, Dhaka University,IBA, Jahangirnagar University students will get preference
Requirements:
Responsibilities & Context:
∎ Assisting and advising customers who may be choosing from a variety of travel options.
∎ Making reservations for customers based on their various requirements and budgetary allowances.
∎ Checking the availability of accommodation or transportation on the customers’ desired travel dates.
∎ Helping plan travel itineraries by suggesting local and international tourist attractions and places of interest.
∎ Processing payments and sending confirmation details to customers.
∎ Sorting out any issues that may arise with bookings or reservations.
∎ Selling and promoting reservation services.
∎ Answering any questions customers might have about the reservation process.
∎ Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
∎ Providing support to customers who may need to amend or cancel a reservation.
∎ Providing support for ticket Re-issue and refund (MANDATORY).
∎ Fare Calculations & Quotations.
∎ Handling Group Bookings.
∎ Coordination with Embassies, Airlines, Hotels & Other Service Providers.
∎ Interpreting IATA and ATAB regulations.
∎ Monitoring ticket status.
∎ Manage Daily Official works.
∎ Ability to manage corporate clients through emails and other ways of communication.
∎ Deal with incoming emails including corresponding with local and overseas vendors.
∎ Assisting and advising customers who may be choosing from a variety of travel options.
∎ Making reservations for customers based on their various requirements and budgetary allowances.
∎ Checking the availability of accommodation or transportation on the customers’ desired travel dates.
∎ Helping plan travel itineraries by suggesting local and international tourist attractions and places of interest.
∎ Processing payments and sending confirmation details to customers.
∎ Sorting out any issues that may arise with bookings or reservations.
∎ Selling and promoting reservation services.
∎ Answering any questions customers might have about the reservation process.
∎ Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
∎ Providing support to customers who may need to amend or cancel a reservation.
∎ Providing support for ticket Re-issue and refund (MANDATORY).
∎ Fare Calculations & Quotations.
∎ Handling Group Bookings.
∎ Coordination with Embassies, Airlines, Hotels & Other Service Providers.
∎ Interpreting IATA and ATAB regulations.
∎ Monitoring ticket status.
∎ Manage Daily Official works.
∎ Ability to manage corporate clients through emails and other ways of communication.
∎ Deal with incoming emails including corresponding with local and overseas vendors.
Skills & Expertise:
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (Gulshan, GULSHAN 1, GULSHAN 2)
Company Information:
∎ Beyond Fly
∎ 12 Purana Paltan, L Mollick Complex, 6th Floor Dhaka
Address::
∎ 12 Purana Paltan, L Mollick Complex, 6th Floor Dhaka
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 31 Aug 2024
Category: Hospitality/ Travel/ Tourism
