Remote Registry Officer - Academic Services

Job Description

Title: Remote Registry Officer - Academic Services

Company Name: UKMC Global Bangladesh

Vacancy: 5

Age: 22 to 45 years

Job Location: Dhaka (Green Road)

Salary: Tk. 40000 - 50000 (Monthly)

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): University, College, Training Institutes, Immigration and Education Consultancy Service, Educational Technology (Edtech) Startup

• Bachelor of Science (BSc) in Data Science
• Bachelor of Science (BSc) in Computer Science & Engineering
• Bachelor of Science (BSc) in Computing & Information System
• Bachelor of Science (BSc) in Computer Science
• Bachelor of Science (BSc) in Statistics

• At least 1 year
• The applicants should have experience in the following business area(s): University, College, Training Institutes, Immigration and Education Consultancy Service, Educational Technology (Edtech) Startup

• Age 22 to 45 years

• Fluent English with outstanding spoken communication and clear accent neutrality.

• BD Time 2.30 pm to 11.30 pm mid night, 6 days weekly, Every Tuesday in Dhanmondi Office remaining hours work from home.

• Evidence of English Medium of Studies O' Level and A' Level or IELTS/Equivalent 6 Band English Language

• Proficiency required.1+ years’ experience in Data Entry, student counselling, Enrolment, Registry Office and/or call centre roles (target-driven).

• Proven record of meeting/exceeding strict KPIs and conversion targets.

• Strong discovery, objection handling, and closing skills.

• Solid CRM discipline; proficient with phone, email, and WhatsApp.

• Professionalism, resilience, and a growth mindset.

• Nice to Have Proficiency with Tribal EBS, CRM (or similar) is a plus.

• Working Experience in education Industry.

• Familiarity with UK higher education admissions.

About UKMC:

• “UK Management College” is a Manchester, United Kingdom based college prides itself on providing quality education to students from diverse backgrounds. Our commitment to blended learning and access to education enables us to cater to the widest range of students - not only those who are in paid work but also the retired, those returning to education, registered carers, single parents, or just anyone who wishes to acquire education.With an emphasis on real-world issues, our students graduate job-ready with the skills to make tomorrow better. UKMC is proud to offer a growing network of campuses designed to support our diverse and dynamic student community. With established locations in Manchester, Derby, Newcastle, and Sunderland, we provide vibrant learning environments across the UKMC.

Registry & Academic Administration

• Manage and maintain accurate student records in line with institutional policies and data protection requirements.

• Support student enrolment, re-enrolment, progression, and academic documentation processes.

• Ensure the timely and accurate processing of registry-related requests and updates.

• Student Support & Communication

• Act as a first point of contact for student and staff queries relating to registry and academic administration.

• Communicate clearly, professionally, and sensitively with students from diverse backgrounds and cultures.

• Provide accurate information on academic processes, timelines, and requirements, escalating complex issues when required.

• Attendance, Data & Reporting

• Oversee attendance tracking systems, identify discrepancies, and take appropriate corrective action.

• Analyse student data and produce reports on attendance, engagement, and academic performance trends.

• Support academic teams with reliable data for monitoring, intervention, and decision-making purposes.

Compliance, Confidentiality & Quality

• Ensure compliance with academic regulations, GDPR, and internal policies at all times.

• Handle confidential and sensitive student information with discretion and professionalism.

• Maintain records to support audits, reviews, and quality assurance activities.

• Operational Support & Teamworking

• Manage multiple tasks and conflicting deadlines in a calm, organised, and methodical manner.

• Take accurate minutes for key academic and operational meetings and circulate actions promptly.

• Work independently and collaboratively as part of the Registry and wider Academic Services team.

• Contribute to continuous improvement of registry and student support processes.

• General Responsibilities

• Demonstrate flexibility and a cooperative approach to work in response to changing operational needs.

• Undertake other duties of a similar nature appropriate to the level of the role, as required by the line manager.

• Mobile bill,Performance bonus
• Festival Bonus: 2

28 Days Annually Paid Holidays