Relationship Manager/Assistant Relationship Manager, Trade Marketing (Franchise Operations)

Job Description

Title: Relationship Manager/Assistant Relationship Manager, Trade Marketing (Franchise Operations)

Company Name: ISHO Limited

Vacancy: --

Location: Anywhere in Bangladesh

Salary: Negotiable

Published: 15 Dec 2024

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Bachelor’s degree in business administration, Marketing, or a related field.
∎ 2–4 years of experience in trade marketing, franchise operations, or relationship management.
∎ Strong communication and interpersonal skills to manage franchise relationships effectively.
∎ Knowledge of marketing principles and operational best practices.
∎ Ability to analyze data and prepare detailed performance reports.
∎ Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
∎ Proficiency in Microsoft Office and familiarity with CRM tools.
∎ Bachelor’s degree in business administration, Marketing, or a related field.
∎ 2–4 years of experience in trade marketing, franchise operations, or relationship management.
∎ Strong communication and interpersonal skills to manage franchise relationships effectively.
∎ Knowledge of marketing principles and operational best practices.
∎ Ability to analyze data and prepare detailed performance reports.
∎ Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
∎ Proficiency in Microsoft Office and familiarity with CRM tools.

Responsibilities & Context:
∎ Serve as the primary point of contact for franchise partners, addressing their needs and queries promptly.
∎ Build and maintain strong relationships with franchisees to ensure alignment with ISHO’s brand and business objectives.
∎ Coordinate the implementation of marketing campaigns, promotions, and sales initiatives across franchise locations.
∎ Provide franchisees with the necessary tools, guidelines, and materials to execute marketing activities effectively.
∎ Monitor the effectiveness of marketing campaigns and provide feedback to improve future efforts.
∎ Ensure franchisees adhere to ISHO’s operational standards, policies, and brand guidelines.
∎ Collaborate with the franchise operations team to resolve any operational issues faced by franchisees.
∎ Monitor franchise performance metrics and provide regular updates to senior management.
∎ Conduct training sessions for franchise staff on product knowledge, sales techniques, and customer service standards.
∎ Organize workshops or meetings to share best practices among franchisees.
∎ Conduct market research to understand local market trends and customer behavior in franchise locations Identify opportunities for growth and recommend actionable strategies for franchise partners.
∎ The Relationship Manager/Assistant Relationship Manager in Trade Marketing (Franchise Operations) will play a pivotal role in managing and supporting ISHO’s franchise partners, ensuring effective implementation of marketing initiatives, and fostering strong relationships with franchisees to enhance brand presence and sales. This position requires a combination of marketing expertise, relationship management skills, and operational efficiency to support the company’s franchise growth.
∎ Serve as the primary point of contact for franchise partners, addressing their needs and queries promptly.
∎ Build and maintain strong relationships with franchisees to ensure alignment with ISHO’s brand and business objectives.
∎ Coordinate the implementation of marketing campaigns, promotions, and sales initiatives across franchise locations.
∎ Provide franchisees with the necessary tools, guidelines, and materials to execute marketing activities effectively.
∎ Monitor the effectiveness of marketing campaigns and provide feedback to improve future efforts.
∎ Ensure franchisees adhere to ISHO’s operational standards, policies, and brand guidelines.
∎ Collaborate with the franchise operations team to resolve any operational issues faced by franchisees.
∎ Monitor franchise performance metrics and provide regular updates to senior management.
∎ Conduct training sessions for franchise staff on product knowledge, sales techniques, and customer service standards.
∎ Organize workshops or meetings to share best practices among franchisees.
∎ Conduct market research to understand local market trends and customer behavior in franchise locations Identify opportunities for growth and recommend actionable strategies for franchise partners.

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Anywhere in Bangladesh

Job Highlights:
∎ ISHO is the no. 1 online furniture and lifestyle brand in Bangladesh. Although we have only been around for about 6 years, we have disrupted the local market with our data driven designs & strong philosophy of being a vertically integrated business.

Company Information:
∎ ISHO Limited
∎ House# 27 (Leve-3), Road- 12 , Block# H, Banani, Dhaka-1213, Bangladesh

Address::
∎ House# 27 (Leve-3), Road- 12 , Block# H, Banani, Dhaka-1213, Bangladesh

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 14 Jan 2025

Category: Marketing/Sales

Interested By University

University Percentage (%)
National University 12.17%
University of Dhaka 5.30%
North South University 5.30%
2.65%
Independent University, Bangladesh 2.65%
American International University Bangladesh (AIUB) 2.03%
Jagannath University 2.03%
East West University 2.03%
BRAC University 1.87%
Southeast University 1.72%

Interested By Age Range

Age Range Percentage (%)
20-30 47.74%
31-35 29.95%
36-40 10.61%
40+ 8.74%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 7.45%
20K-30K 26.17%
30K-40K 22.55%
40K-50K 12.77%
50K+ 31.06%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 11.70%
0.1 - 1 years 6.86%
1.1 - 3 years 19.81%
3.1 - 5 years 16.54%
5+ years 45.09%

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