Receptionist (OPD)

Job Description

Title: Receptionist (OPD)

Company Name: Central Hospital Limited

Vacancy: --

Age: 25 to 28 years

Job Location: Dhaka (Green Road)

Salary: Negotiable

Experience:

• 1 to 2 years
• The applicants should have experience in the following business area(s): Hospital, Diagnostic Centre, Medical College

• Bachelor/Honors
• Masters

• 1 to 2 years
• The applicants should have experience in the following business area(s): Hospital, Diagnostic Centre, Medical College

• Age 25 to 28 years
• Only Female

• Excellent communication skills in both Bangla and English.

• Good command of MS Office (Word, Excel).

• Experience with Hospital Information System (HIS) will be an added advantage.

• Smart, presentable, and customer-service oriented.

• Strong interpersonal and problem-solving skills.

• Ability to work under pressure and in rotational shifts.

1. Welcome patients, visitors, and guests in a professional and courteous manner.

2. Manage the hospital reception desk and ensure smooth front desk operations.

3. Answer and transfer incoming phone calls promptly and professionally.

4. Provide accurate information regarding hospital services, doctors' schedules, and appointments.

5. Register patients and maintain accurate records in the Hospital Information System (HIS).

6. Coordinate with different departments to ensure efficient patient service.

7. Handle patient inquiries, feedback, and complaints professionally and escalate when necessary.

8. Maintain confidentiality of patient information in accordance with hospital policies.

9. Prepare daily reports and complete assigned administrative tasks.

10. Perform any other duties assigned by the management.

• Medical allowance,Insurance
• Lunch Facilities: Partially Subsidize
• Festival Bonus: 2

• As per hospital policy.