Receptionist / Front Desk Executive

Job Description

Title: Receptionist / Front Desk Executive

Company Name: Nexus Visa Express

Vacancy: 01

Age: 18 to 24 years

Job Location: Dhaka (Banani)

Salary: Tk. 15000 - 20000 (Monthly)

Experience:

• 1 to 2 years
• The applicants should have experience in the following business area(s): Immigration/Visa Processing
• Freshers are also encouraged to apply.

• Higher Secondary

• 1 to 2 years
• The applicants should have experience in the following business area(s): Immigration/Visa Processing
• Freshers are also encouraged to apply.

• Age 18 to 24 years
• Only Female

• Welcoming Visitors: Greet all applicants and visitors warmly, maintaining a professional and friendly attitude.

• Handling Communication: Answer phone calls, emails, and in-person inquiries, providing accurate information about visa services.

• Appointment Scheduling: Arrange, confirm, and manage appointments efficiently.

• Initial Document Check: Perform a basic review of applicants’ documents to ensure completeness before submission.

• Queue & Crowd Management: Maintain discipline in the waiting area and assist applicants in following proper procedures.

• Data Entry & Record Keeping: Accurately input applicant details into the system and maintain organized records.

• Providing Guidance: Explain general visa requirements, procedures, and fees clearly to applicants.

• Customer Service Support: Handle complaints or concerns politely and professionally.

• Internal Coordination: Work closely with visa officers and other staff to ensure smooth workflow.