Receptionist cum Counselling Officer

Job Description

Title: Receptionist cum Counselling Officer

Company Name: Lusaka Group

Vacancy: --

Age: 25 to 35 years

Job Location: Dhaka (Uttara West)

Salary: Negotiable

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): College

• Bachelor/Honors

• Training in counselling, student services, or office administration will be considered an advantage.

• Knowledge of BNMC/DU/BNMD/Health ministry regulations and nursing education structure is highly desirable.

• At least 1 year
• The applicants should have experience in the following business area(s): College

• Age 25 to 35 years
• Only Female

• Strong communication skills in Bangla and English (written and spoken).

• Student-friendly counselling approach with ethical judgment and professionalism.

• Ability to handle regulatory documentation and confidential academic records.

• Proficiency in MS Office and basic digital record-keeping systems.

• Ability to work under pressure during admission seasons and inspections.

Job Context

HBH International Nursing College is a pioneer Nursing College in Bangladesh providing high quality nursing education since 2021. We are looking for a talented and enthusiastic professional to meet the requirement of our growing demand, we need a skilled Receptionist cum Counselling Officer.

Job Responsibilities:

A. Reception & Front Desk Operations:

·        Receive and welcome students, guardians, visitors, Bangladesh Nursing & Midwifery Council/University of Dhaka/Ministry of Health officials and government representatives with professionalism and courtesy.

·        Maintain the reception desk and ensure controlled access in compliance with institutional security and BNMC and Other inspection protocols.

·        Maintain visitor registers, receive registers, appointment logs, and official communication records as required for audits and inspections.

·        Handle incoming calls, emails and online inquiries related to nursing education, admissions, and academic matters, and route them to the appropriate offices.

B. Admission & Academic Counselling:

·        Provide accurate and ethical counselling to prospective students and guardians regarding BNMC-approved nursing programs (Diploma / BSc / Post Basic BSc / MSc, as applicable);

·        Admission procedures, academic calendar, examination systems, and clinical training requirements;

·        Clearly explain BNMC/DU registration requirements, internship/clinical practice obligations, and licensing processes.

·        Assist applicants in completing admission forms and verifying documents in accordance with BNMC/DU/BNMD admission checklists.

·        Ensure that no misleading or unauthorized information regarding BNMC/BNMD/DU approval, seat capacity, or course recognition is provided.

·        Maintain strict confidentiality and ethical standards while handling student data.

C. Coordination with BNMC & Regulatory Requirements

·        Support the administration during BNMC inspections, accreditation visits, and government audits by providing accurate records and information.

·        Maintain updated knowledge of circulars, notices, and policy updates issued by BNMC/DU/BNMD/Health ministry and relevant authorities.

D. Records, Reporting & Documentation

Maintain accurate registers and digital records of:

·        Student inquiries and counselling sessions

·        Admission applications and enrollment status

·        Communication with guardians and prospective students

·        Prepare periodic reports on admission trends and counselling activities for institutional management.

·        Ensure all documentation is audit-ready and aligned with BNMC inspection standards.

E. Institutional Support & Student Services

·        Promote ethical conduct, discipline, and professionalism expected in a nursing education environment.

·        Perform any other duties assigned by the Principal or Administration in line with BNMC/Health ministry/DU/BNMD norms.

• Lunch Facilities: Partially Subsidize
• Festival Bonus: 2