Front Desk Executive / Senior Executive (Admission & Information)

Job Description

Title: Front Desk Executive / Senior Executive (Admission & Information)

Company Name: Averroes International School

Vacancy: --

Age: Na

Job Location: Dhaka (Lalmatia)

Salary: --

Experience:

• 2 to 3 years
• The applicants should have experience in the following business area(s): School

• Bachelor/Honors

• Bachelor’s degree in any discipline (Business Administration preferred)

• 2 to 3 years
• The applicants should have experience in the following business area(s): School

• Minimum 2–3 years’ experience in front desk, customer service

• Excellent communication skills in English and Bangla

• Proficiency in MS Office (Word, Excel, PowerPoint)

• Smart appearance and professional attitude

• Strong organizational and multitasking skills

• Ability to work under pressure

• Experience in an English medium school will be given preference

• Pleasant personality with strong interpersonal skills

• Basic knowledge of school ERP systems will be an advantage

• Female candidates are encouraged to apply

Institution: Averroes International School Lalmatia

Joining Date: As Soon As Possible

Job Responsibilities:

• Welcome prospective parents and students and provide complete admission guidance

• Explain school curriculum, facilities, fee structure, and policies clearly and professionally

• Handle admission inquiries through phone, email, WhatsApp, and in-person visits

• Maintain and update admission inquiry database and follow-up records

• Assist parents in completing application forms and collecting required documents

• Coordinate admission tests, interviews, and appointment scheduling

• Maintain student admission files and ensure proper documentation

• Prepare admission reports for management and accounts department

• Coordinate with academic, accounts, and HR departments regarding admission matters

• Support admission campaigns, school open days, and promotional activities

• Maintain front desk discipline, visitor log, and professional environment

• Handle parent concerns politely and escalate issues when necessary

• Greet parents, students, and visitors in a professional and courteous manner

• Handle incoming phone calls, emails, and official correspondence

• Maintain visitor records and ensure proper security procedures

• Coordinate with academic and administrative departments as required

• Support admission process and maintain student inquiry database

• Manage appointment scheduling for management and academic heads

• Prepare reports, maintain files, and update office records

• Handle parent concerns politely and escalate issues when necessary

• Maintain front desk decorum and ensure a welcoming environment

• Attractive salary package based on experience and position

• Festival Bonus

• Provident Fund (as per school policy)

• Professional and supportive work environment

• Opportunity for career growth