Program Officer-Sponsorship Operations

Job Description

Title: Program Officer-Sponsorship Operations

Company Name: A Leading National-level NGO

Vacancy: 1

Job Location: Dhaka

Employment Status: Contractual

Educational Requirements:
∎ BSS and MSS from any recognized Institution/university. Candidate working in sponsorship operations/programs would be an asset.

Experience Requirements:
∎ At least 3 year(s)

Job Context:
∎ This position is mainly responsible for coordinating sponsorship operations activities, maintaining overall child-sponsor correspondence (letter and gift package), and keeping all related records according to the sponsorship policies and procedures. Yearly child`s family updates in customized software, ensuring child benefit, coordination with stakeholders, and supervising the team are other responsibilities of this incumbent.
∎ Reports to: Program Manager
∎ Dimensions: Dhaka based with at least 70% field visits (undertake field visits to ensure particular assistance to impact areas staff).
∎ Staff directly reporting to this post: 3 positions
∎ Employment Status: Regular (yearly renewable subject to the performance and fund availability)

Job Responsibilities:
∎ Correspondence (Child-Sponsor) :
∎ Translate and review sponsors' letters into Bangla and arrange to send them to technical and financial support provider/INGO
∎ Translate children's letters into English and arrange to mail them to technical and financial support provider
∎ Process mailing/forwarding of all sponsor-child correspondence including gifts and packages
∎ Maintain correspondence records and assist correspondence log on a regular basis and follow up as necessary
∎ Keep records on individual sponsorship files on sponsor-child correspondence
∎ Support for child cantered and need-based package/content
∎ Ensure sponsorship-related policies and procedures for handling correspondence (letters, packages, and cash) are strictly maintained
∎ Assist in mailing of Special Cash Gift Card to the respective sponsors and thanksgiving cards to the terminated sponsors
∎ Monitoring and Record Keeping:
∎ Take care that all sponsorship-related data collection forms are completed, accurate, and documented
∎ Monitor eligibility criteria of the enrolled/sponsored children as well as their participation in program activities
∎ Check required parental consent is obtained for all enrolled children with parents and guardian's signatures
∎ Ensure proper ID number with proper identification described in Photo-logs during the photo matching
∎ Maintain and update all sponsorship-related records and logs maintaining eligible policies
∎ Ensure timely collection of communication messages and materials (case studies, photos etc) from enrolled children and families for the sponsors
∎ Maintain records of letters and packages received from sponsors and forwarded to children
∎ Maintain records of letters sent to sponsors
∎ Ensure timely distribution of sponsors' letters, collect children's responses, and send technical and financial support provider
∎ Ensure annual family update collection of enrolled children adhering to Sponsorship policies and procedures.
∎ Participate in data reconciliation once a year comparing manual files with the ASISt (software) list
∎ Take care as all file cabinets are secured, protected, and labelled for quick tracking of sponsorship files
∎ Technical Assistance:
∎ Enter new Case Histories in ASISt/ the system
∎ Maintain and diagnose SJ-eMIS if needed
∎ Orient community people about Sponsorship Operations activities
∎ Supervise Sponsorship team to collect necessary information, data of the enrolled children for sponsor acquisition and retention following Sponsorship policies and procedures
∎ Enter Annual Family Updates in ASISt during the AFU/ASR (Annual Sponsorship Report)
∎ Lead to MYEC (Mid-Year Eligibility Check) and other sponsorship-related activities/requirements
∎ Organize Self-assessment/ FGD and prepare a report for community and sponsored children and community feedback
∎ Make field visits to provide assistance and guidance to Impact Area sponsorship staff as needed
∎ Ensure availability of the required number of eligible children to enroll in Sponsorship.
∎ Provide information/data to the assigned team member keeping loop other concerned
∎ Support/ prepare a child-focused content package
∎ General:
∎ Prepare, draft, and compile different reports
∎ Track the budget and expenditure as per the plan with financial compliance
∎ Ensuring child benefit from the program (integration with different components and team)
∎ Keep continuous liaison with like-minded organizations, local leaders, local administration, schools, Madrasahs, and other relevant stakeholders as appropriate
∎ JD may revise based on the requirement and assignment
∎ Maintain close communication with ICDP Management and technical and financial support provider
∎ Ready to work to respond to any natural disaster or emergency situation anywhere in Bangladesh
∎ Any other tasks assigned by supervisor

Additional Requirements:
∎ Experienced in staff supervision;
∎ Prior experience in planning and facilitating training;
∎ Good interpersonal skills and a team player;
∎ Strong organizational and planning skills including the ability to monitor progress of program activities;
∎ Experience in working with children will be an advantage;
∎ Skills on Microsoft Word/ Excel/PowerPoint and MIS;
∎ Good communication and reporting skills in both English and Bengali;
∎ Ability to work under pressure and manage workload effectively;
∎ Ambition, collaboration, creativity, Integrity in the job will be appreciable.
∎ Compassionate and respectful towards different disadvantaged groups, minorities, races, ethnic communities, and gender.
∎ Compliance: Should abide by the Child Safeguarding Policy, Gender Policy with high importance as well as organizational guidelines and policies, code of conduct

Salary:
∎ Tk. 36234 - 40000 (Monthly)
∎ Consolidated monthly salary

Compensation & Other Benefits:
∎ Phone bill, Conveyance bill (actual), Weekly 2 holidays, Festive Bonus and unlimited learning opportunity

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 18 Sep 2022

Company Information:
∎ 12 Sep 2022
∎ A Leading National-level NGO

Category: NGO/Development

Source: bdjobs.com