Title: Product Expert
Company Name: News24 Hour
Vacancy: 10
Age: At least 25 years
Job Location: Dhaka
Salary: --
Experience:
Strong working knowledge of English (spoken and written)
Minimum 2 years of work experience in Telecommunication Sector
This is a field-based position and working and living conditions may be very different to that previously experienced.
Incorporated in 1988, Huawei Technologies is a leading global ICT solutions provider, headquartered in Shenzhen, China. Though our dedication to customer-centric innovation and strong partnerships, Huawei have established end-to-end capabilities and strengths across the carrier networks, enterprise, consumer, and cloud computing fields.
Position: Product Expert
Starting Date: As soon as possible
Initial Contract Details
Full time
Key Activity Areas/ Qualification/ Experience
• Plan the implementation of the product configuration / integration work. Lead the team
• Execute product configuration.
• Execute integration and migration work.
• Prepare system test, module test and accept test.
• Execute test.
• Scripting & coding
• Knowledge sharing and collaboration skills.
• New NE Installation, Commissioning, Integration.
• Respond Promptly To Customer Inquiries, Troubleshooting.
• Performing network upgrades/ updates in accordance with the Change Management process.
• Obtain And Evaluate All Relevant Information To Handle Inquiries And Complaints.
• Perform Customer Verifications.
• Process support Log, Forms.