Online Sales & Support Staff

Job Description

Title: Online Sales & Support Staff

Company Name: Shelai ( Banani Office)

Vacancy: 05

Age: 22 to 25 years

Location: Dhaka (Banani)

Salary: Negotiable

Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):E-commerce, F-commerce

Published: 25 Jun 2025

Education:
∎ Higher Secondary

Requirements:

Additional Requirements:
∎ Age 22 to 25 years
∎ Minimum 1 year of experience in online sales or customer service.
∎ Good understanding of F-Commerce (Facebook business page management) and E-Commerce platforms (e.g., Daraz, Shopify, WooCommerce, etc.).
∎ Proficient in social media communication and product posting.
∎ Strong communication skills in Bangla (English preferred).
∎ •Basic knowledge of women’s clothing and fashion trends.
∎ Ability to work independently, meet sales targets, and maintain customer relationships.
∎ Familiarity with tools like Canva, Meta Business Suite, or similar will be an added advantage.
∎ Requirements:

Responsibilities & Context:
∎ Communicate with customers through Messenger, WhatsApp, Instagram, and other social media platforms.
∎ Respond to queries, take orders, provide product information, and follow up on leads.
∎ Create and manage product posts (photos, descriptions, offers) on Facebook, Instagram, and other platforms.
∎ Handle order processing and customer management for Facebook commerce (F-Commerce) and E-Commerce websites.
∎ Update stock, monitor customer feedback, and ensure timely delivery coordination.
∎ Work closely with the marketing team to run campaigns and boost online sales.
∎ Job Summary:
∎ We are looking for a dynamic and customer-oriented Online Sales Executive to join our growing women’s clothing brand. The ideal candidate must have experience in online customer handling, product posting, and a good understanding of both E-Commerce and F-Commerce platforms.
∎ Key Responsibilities:
∎ Communicate with customers through Messenger, WhatsApp, Instagram, and other social media platforms.
∎ Respond to queries, take orders, provide product information, and follow up on leads.
∎ Create and manage product posts (photos, descriptions, offers) on Facebook, Instagram, and other platforms.
∎ Handle order processing and customer management for Facebook commerce (F-Commerce) and E-Commerce websites.
∎ Update stock, monitor customer feedback, and ensure timely delivery coordination.
∎ Work closely with the marketing team to run campaigns and boost online sales.

Skills & Expertise:

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Banani)

Company Information:
∎ Shelai ( Banani Office)
∎ House-35, road-7, block-g, Banani, dhaka
https://shelai.com.bd/info/about
∎ SHELAI is one of the Oldest Authentic Original Pakistani Brand Dresses seller in Bangladesh , We started our journey in 2008. Now SHELAI is one of the leading and famous Pakistani original Brand dresses seller in Bangladesh.

Address::
∎ House-35, road-7, block-g, Banani, dhaka
∎ https://shelai.com.bd/info/about
∎ SHELAI is one of the Oldest Authentic Original Pakistani Brand Dresses seller in Bangladesh , We started our journey in 2008. Now SHELAI is one of the leading and famous Pakistani original Brand dresses seller in Bangladesh.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 5 Jul 2025

Category: Marketing/Sales

Interested By University

University Percentage (%)
National University 9.90%
Northern University Bangladesh 2.97%
Government Titumir College 2.97%
Daffodil International University 2.97%
Southeast University 1.98%
Uttara University 1.98%
Dhaka Polytechnic Institute 1.98%
Govt. Titumir College 1.98%
Carmichael College Rangpur 0.99%
Nather Petua Degree College 0.99%

Interested By Age Range

Age Range Percentage (%)
20-30 78.22%
31-35 11.88%
36-40 4.95%
40+ 1.98%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 69.31%
20K-30K 24.75%
30K-40K 3.96%
40K-50K 0.99%
50K+ 0.99%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 21.78%
0.1 - 1 years 11.88%
1.1 - 3 years 23.76%
3.1 - 5 years 23.76%
5+ years 18.81%

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