Officer/Sr. Officer (System Engineer)

Job Description

Title: Officer/Sr. Officer (System Engineer)

Company Name: Akij Insaf Group

Vacancy: 01

Location: Dhaka

Maximum Salary: Negotiable

Experience:
∎ 3 to 4 years
∎ The applicants should have experience in the following business area(s):Group of Companies

Published: 9 Apr 2025

Education:
∎ BSc in Computer Engineering from a reputed university
∎ BSc in Computer Engineering from a reputed university

Requirements:

Additional Requirements:
∎ Cisco Certified Network Associate.
∎ Microsoft related certifications.
∎ Cisco Certified Network Associate.
∎ Microsoft related certifications.

Responsibilities & Context:
∎ Manage Microsoft Exchange 2019 in server management, troubleshooting, replication, system maintenance, configuring, performance, backup and other related services in accordance with established policies and procedures.
∎ Implement and maintain user accounts, mailboxes and provided technical support for users in the use of Exchange services.
∎ Monitor and resolve issues related to exchange mailboxes, message tracking, and transport logs.
∎ Manage active directory objects related to Exchange, such as user accounts and distribution groups.
∎ Managing, maintaining, and troubleshooting file servers, ensuring data integrity, security, and optimal performance, including tasks like user access management, backup and recovery, and system
∎ End User Data Management: (i) User Access Control: Managing user access permissions and ensuring that only authorized users can access specific files and folders. (ii) Backup and Recovery: Implementing and managing robust backup and recovery procedures to protect data from loss or corruption. (iii) Data Integrity: Ensuring the integrity and reliability of data stored on the file servers.
∎ Act as a liaison between customers and internal departments to resolve issues efficiently. Analyze customer feedback and support metrics to identify trends and improvement opportunities. Develop and implement training programs for new and existing team members.
∎ Manage Microsoft Exchange 2019 in server management, troubleshooting, replication, system maintenance, configuring, performance, backup and other related services in accordance with established policies and procedures.
∎ Implement and maintain user accounts, mailboxes and provided technical support for users in the use of Exchange services.
∎ Monitor and resolve issues related to exchange mailboxes, message tracking, and transport logs.
∎ Manage active directory objects related to Exchange, such as user accounts and distribution groups.
∎ Managing, maintaining, and troubleshooting file servers, ensuring data integrity, security, and optimal performance, including tasks like user access management, backup and recovery, and system
∎ End User Data Management: (i) User Access Control: Managing user access permissions and ensuring that only authorized users can access specific files and folders. (ii) Backup and Recovery: Implementing and managing robust backup and recovery procedures to protect data from loss or corruption. (iii) Data Integrity: Ensuring the integrity and reliability of data stored on the file servers.
∎ Act as a liaison between customers and internal departments to resolve issues efficiently. Analyze customer feedback and support metrics to identify trends and improvement opportunities. Develop and implement training programs for new and existing team members.

Compensation & Other Benefits:
∎ Mobile bill, Provident fund, Gratuity
∎ Salary Review: Yearly
∎ Lunch Facilities: Partially Subsidize
∎ Festival Bonus: 2
∎ LFA
∎ LFA

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka

Company Information:
∎ Akij Insaf Group
∎ Akij House, 198, Bir Uttam Mir Shawkat Sarak, (Gulshan Link Road), Tejgaon

Address::
∎ Akij House, 198, Bir Uttam Mir Shawkat Sarak, (Gulshan Link Road), Tejgaon

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 25 Apr 2025

Category: IT/Telecommunication

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